155. Good Bad & Ugly Customer Service Stories We Can All Learn From!

Fullerton Unfiltered

Brian Fullerton

Lawncare, Marketing, Lawnmaintenance, Self-improvement, Brianslawnmaintenance, Landscaping, Business, Education, Salesandadvertising, Fullertonunfiltered, Howtostartalawnbusiness, Entrepreneurship

5 • 1.1K Ratings

🗓️ 3 March 2021

⏱️ 63 minutes

🔗️ Recording | iTunes | RSS

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Summary

Today I wanted to talk about some customer service experiences and observations that we've been through over the last few months. It's crazy how few people nowadays treat people right, care about the customer, and provide a fun experience that is one to remember. Folks always ask what are some great tips to grow a business, my answer is always to start with great customer service!

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Transcript

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0:00.0	You're now listening to the Fullerton Unfiltered podcast straight forward, no nonsense business
0:11.9	advice.
0:12.9	Completely on.
0:13.9	And filter.
0:14.9	Grow your business.
0:15.9	Grow your life.
0:17.9	Now, here's your host, Brian Fullerton.
0:21.1	Hey, what's going on guys?
0:23.1	Welcome to another episode of the Fullerton Unfiltered podcast.
0:26.9	This is Brian Fullerton here hanging out with you guys in studio at home, finally back
0:30.5	in town.
0:31.5	We've been out of town on a trip.
0:33.3	I think once a week, every other week now for like the last two months, and it's kind
0:37.7	of getting old.
0:38.7	I feel good being back home.
0:39.7	I love being back home and it's always exciting being home because I get to hang out
0:43.2	with my wife, get to hang out here.
0:44.7	It's kind of home, home base and I got the home field advantage.
0:47.8	Amen.
0:48.8	Well, on this episode today, I want to talk to you guys about customer service and I want
0:52.9	to kind of approach it in a fun, lighthearted way with about four or five, maybe six different
0:57.8	little stories here about good customer service experiences and bad customer service
	...

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