4.8 • 2K Ratings
🗓️ 25 March 2024
⏱️ 40 minutes
🧾️ Download transcript
Feedback is critical to making a team work well, but it can be full of traps for leaders who aren't careful. Often, feedback meetings become dreaded encounters, either avoided altogether or handled so carefully that they hardly lead to any good changes. Providing constructive feedback as a leader can feel like a tightrope walk, because your words carry a lot of weight and you don’t want to demotivate your team members. So how do you give feedback that’s kind but also helps your team members recognize where they’re falling short so they can grow?
In this week’s episode, host Donald Miller discusses the art of providing effective feedback to team members. He’s joined by special guests Emily Pastina, Senior Director of Operations at Business Made Simple and Tyler Ginn, the President of Business Made Simple. After thousands of feedback sessions, Emily and Tyler share their insights on creating a culture of open communication and continuous improvement. You’ll learn practical tips and strategies for effective feedback that can transform the way you lead your team. Listen in to gain the tools you need to hone your feedback skills, ensuring your team feels supported, understood, and driven towards excellence!
Get free access to your step-by-step digital and PDF playbook for growing your small business including the tools you need to give positive productive feed back at BusinessMadeSimple.com/Flight.
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0:00.0 | Figure out how to be more family-like in your business and what you will find as the |
0:05.3 | owner is that you are much more energized about your business because you simply |
0:09.5 | love the people that you work with. Welcome to the Business Made Simple Podcast brought to you by the HubSpot Podcast network. |
0:17.9 | I'm your host Donald Miller. |
0:20.0 | Here's something you probably are intimidated by, but it's necessary to do it. |
0:24.0 | That is giving feedback to your team members. |
0:27.0 | We have all sorts of questions about that. |
0:28.6 | Do we do it in the moment? |
0:29.6 | Do we do it right when they're screwing up? |
0:31.5 | We praise them when they're in the midst to doing something |
0:33.4 | good, do we do that publicly? |
0:35.4 | The reality is everybody on your team really wants feedback. |
0:40.0 | They want coaching. |
0:41.3 | They want to know if they are doing a good job. They want to know where they need |
0:44.8 | improvement. They need communication from you. One of my coaches years ago said, |
0:49.7 | Don, never put anybody in the mind-reading business. You have to talk and I would actually say |
0:55.7 | you have to over communicate then you have to constantly communicate. However there is a |
1:00.4 | right way and wrong way to do it. If you know that you need to give feedback to your |
1:06.2 | team members but you're wanting some tips you are going to love today's episode. We've got some |
1:11.4 | special guests with us today. They have given |
1:13.9 | thousands of sessions of feedback to their team. I'm going to introduce you to |
1:17.8 | them. You're going to get some really great practical tips that you can walk |
... |
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