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17: Better Call Butterball

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Business Insider

History, Pop Culture, Business, Brands, Household Name, Society & Culture, Business Insider, Brought To You By..., Culture

4.62.3K Ratings

🗓️ 21 November 2018

⏱️ 35 minutes

🧾️ Download transcript

Summary

Butterball turkey experts have been answering your burning turkey questions since 1981. This week, we hear from the turkey talkers about the wildest calls and how to pull off a “perfect” Thanksgiving dinner. Then listeners call into our own Turkey Talk-Line to tell us about the surprising Thanksgivings they’ve spent at fast food restaurants.

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Transcript

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0:00.0

Hey, Dan here. This is Household Name, Yadi Yadi Yadi. But actually, can you hold for

0:07.0

a minute? I need to make a quick call. Your estimated wait time is about five minutes.

0:12.5

Please continue to hold for the next available expert. Sorry, this is going to be a little

0:18.7

longer, but it's really important that I make this call. Good morning, Butterball Turkey

0:23.6

Talkline. This is Tara speaking. May help you. Yes, hi, this is Dan and I have never made

0:32.9

a Thanksgiving dinner in my life. And I wonder if you can help me figure out where to start?

0:38.7

Well, you started at the right place, Dan. The first step is to decide how many people

0:43.8

are coming over. Say, for example, you're going to have ten people at your gathering

0:48.7

so that would then be a 15 pound turkey. So that this might be a while. Turkey will take

0:53.4

approximately three to four days in your refrigerator, but not to worry once it's

0:57.8

gone. You have up to four days to use it. I am so sorry. I'll be right with you.

1:02.7

I'll be right with the paper. I'll put a cup of water over to cover once it's gone. You

1:05.7

want to put it back into the refrigerator on a tray. The next step is to wait for Thanksgiving

1:10.6

and then you just take your turkey out of the wrapper and take the jib with them and

1:15.5

knock out. What exactly are the jib? Jiblets come with the turkey. They are the heart and

1:22.1

the gizzard. Hey, Tara, can you stay on the line? I'm late for the intro.

1:26.7

From Business Insider and Stitcher, this is Household Man. Brands you can truck.

1:33.0

Brands you know, stories you doubt. I'm Dan Bobcaw. Today, two helpings of Thanksgiving.

1:45.4

First, the story of Butterballs wildly successful turkey customer support line, the craziest

1:51.3

calls, the nicest people, and brilliant marketing. Then we have our own turkey talk line,

1:57.5

stories of people who found themselves eating fast food on Thanksgiving. Stay with us.

2:09.4

There are brands that kind of own Thanksgiving. Like you've got peppered farm stuffing, ocean

...

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