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Worklife with Adam Grant

A company is not a family with Airbnb CEO Brian Chesky

Worklife with Adam Grant

TED

Management, Worklife Podcast, Worklife With Adam Grant, Work Life Balance, Ted Talks, Podcast About Work Life, Ted Adam Grant, Adam Grant Podcasts, Ted Podcasts, Adam Grant, Organizational Psychologist, Business

4.89.4K Ratings

🗓️ 21 May 2024

⏱️ 39 minutes

🧾️ Download transcript

Summary

Brian Chesky, the CEO and cofounder of Airbnb, is firmly in the trust business. His focus isn't only on building a trusted platform for people to rent their homes to strangers — it's on earning the trust of his employees. Adam and Brian discuss how to lead with care in tough times, why it's better to overcommunicate than undercommunicate, what to expect for the future of work, and why a company should be treated as a community rather than a family. Transcripts for ReThinking are available at go.ted.com/RWAGscripts

Transcript

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0:00.0

Ted Audio Collective. Stay updated on Everything Business on Ted Business, a podcast hosted by

0:14.3

Columbia Business School Professor Modupe Akenola. Every week she'll introduce

0:18.9

you to leaders with unique insights on work, answering questions like,

0:23.2

how do four day work week's work?

0:25.2

Do will a machine ever take my job?

0:27.6

Get some surprising answers on Ted Business

0:30.0

wherever you listen to podcasts.

0:33.2

I do think a company I agree is not a family, but I do think that there can be a bond

0:38.6

that can be deeper than a typical work contract. Hey everyone, it's Adam Grant.

0:46.0

Welcome back to Rethinking, my podcast on the science of what makes us tick

0:50.0

with the TED Audio Collective.

0:52.0

I'm an organizational psychologist and I'm taking you inside the minds of

0:55.8

fascinating people to explore new thoughts and new ways of thinking.

0:59.5

My guest today is Brian Chesky, CEO and co-founder of AirB&B.

1:07.0

Before building a global hospitality brand, Brian spent his formative years thinking about how to build things and lead teams.

1:14.4

He studied industrial design at Risdee, the Rhode Island School of Design, where he captained the

1:19.0

hockey team.

1:20.3

I've studied a lot of elite teams and what I've noticed is even in the most

1:25.0

professional context it all comes back to that word trust. I've been impressed by

1:30.4

how far Brian has gone to earn trust. He's widely admired for his

1:34.4

thoughtfulness in building cultures and his care as a leader. Brian let me start by asking you how in the world does a designer end up running a

1:49.3

huge company maybe a little bit by accident. There was this huge movement in RISD and the design community, early 2000s, about how design was becoming more empowered. You had like the design renaissance at Target. Of course Apple was probably the biggest example

...

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