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Choiceology with Katy Milkman

A Cup of Knowledge: With Guests A.J. Jacobs & Steven Sloman

Choiceology with Katy Milkman

Charles Schwab

Behavioral Economics, Society & Culture, Social Sciences, Decision Making, Charles Schwab, Business, Science, Investing, Dan Heath, Katy Milkman

4.81.4K Ratings

🗓️ 11 September 2023

⏱️ 30 minutes

🧾️ Download transcript

Summary

Why do people think they understand things better than they actually do?

Transcript

Click on a timestamp to play from that location

0:00.0

A lock on a door, how old would you say you understand how that works?

0:11.5

I would say maybe like eight, nine out of ten, I mean, a key and a lock fairly straightforward

0:16.4

right?

0:17.4

So my understanding is you have the key that has a lot of different bumps and as you put

0:20.6

it into the lock, there are pins in a barrel and so as you put the key and the pins go

0:26.4

up and down and somehow, okay, I don't quite know how, but there's something that happens

0:33.4

with the pins moving and then you turn the key, I think, at least I thought I did, perhaps

0:40.9

I don't understand as much as I thought I did.

0:43.3

I guess I'll take my eight or nine down a few packs to like a three out of ten.

0:49.5

Yeah, I feel like I have a pretty strong grasp of how zipper works feels like a pretty simple

0:55.3

mechanism.

0:56.3

Can you put a number on it?

0:57.8

Ooh, maybe like a nine out of ten.

1:00.2

The way that a zipper works, how would I describe this?

1:02.4

Okay, there's two rows of teeth, they've got little noctis on them and then at the bottom

1:07.6

there's like little stoppers and somewhere along the bottom you've got a tab attached

1:13.4

to one side, somewhere inside of that tab mechanism there must be something that feeds

1:20.1

them together but I'm not entirely certain, yeah, I don't really know how that part of

1:24.6

it works, I guess, I guess I don't really understand it quite as well as I thought I did.

1:31.9

Now I'm kind of embarrassed that I said nine out of ten because I don't actually feel like

1:37.2

it's a nine out of ten, probably more like a four.

1:46.1

You just heard two perfectly smart people attempt to explain how a couple of seemingly simple

...

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