This is an all ears English podcast. What's your return policy? English vocabulary for shopping.

Welcome to the all ears English podcast downloaded more than 200 million times. Are you feeling stuck with your English?

We'll show you how to become fearless and fluent by focusing

on connection, not perfection, with your American hosts Lindsay McMahon, the English adventurer,

and Michelle Kaplan, the New York Radio Girl, coming to you from Colorado and New York City, USA. And to get your transcripts

delivered by email every week, go to all-earsenglish.com forward slash subscribe. Do you tend to return items often when you shop?

Today get the key English terms that you need to make returns and get your refunds.

Plus, learn about American cultural values about price tags.

Hello, Michelle.

How are you?

Good, good. How are you? Very good, very good. Hey, Michelle, when was the last time you returned something that you purchased?

Ooh, good question. I'm trying to think specifically, I think it was something with clothing. I think I did make a clothing return recently,

but I can't quite remember it. Oh, oh, oh, oh, oh, I know what it was. I had, I, I got ordered

some clothes online, and then I didn't like them at all. And then the store had a very, very generous return policy, almost too generous.

So I kept procrastinating.

And it felt so good once I finally returned it.

And then you feel like you made money even though you didn't.

You know, that's right.

Yeah, I guess.

Sometimes I just, I forget to return things.

And then I, the window goes by. And Sometimes I just, I forget to return things and then I, the window goes by.

And then I just, yeah, I don't know.

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