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My Duvet Flip by Jack Parsons

Aki Hussain: CEO of Hiscox From biscuit factory to billion pound insurance business

My Duvet Flip by Jack Parsons

Jack Parsons

Business, Careers

4.25 Ratings

🗓️ 17 October 2024

⏱️ 34 minutes

🧾️ Download transcript

Summary

Check out the latest careers at easyJet:

⁠⁠⁠https://bit.ly/3yCRlNS⁠⁠⁠


Episode Guest

Meet Aki Hussain, Group CEO at Hiscox.


Aki joined Hiscox in 2016 as Chief Financial Officer for the Hiscox Group, before becoming Group Chief Executive Officer in January 2022. Prior to joining Hiscox, Aki held a number of senior roles in financial services, telecoms and media. He spent seven years at Prudential plc, latterly as Chief Financial Officer for Prudential UK and Europe. He was Finance Director for the Consumer Bank division at Lloyd’s Banking Group until 2009 and prior to that was Finance Director for the Consumer division of ntl (now Virgin Media). Aki is a Chartered Accountant, having trained with KPMG.


Episode Timestamps

00:00 The Value of Problem Solving

02:30 Career Journey: From Waiter to CEO

06:48 The Importance of Gaining Experience

11:01 Building Connections and Networking

14:37 Taking Risks and Seizing Opportunities

18:30 Transitioning from Banking to Insurance

24:50 Demystifying Insurance for the Next Generation

28:52 The Future of Insurance and Customer Experience

32:56 Life Lessons from a CEO


Episode Partner

easyJet streamlines affordable travel for all, with every role crucial in connecting millions via Europe's top airline network. With an innovative culture, easyJet empowers you to shape travel's future.


Transcript

Click on a timestamp to play from that location

0:00.0

What people around you really value, that you solve problems, that you can get things done.

0:03.7

If you can get things done, you are hugely valued by your team.

0:06.5

You find people who are really good at describing a problem,

0:09.6

and then you have people who can work through the logical whole of that,

0:12.8

and just execute and get things done. Those people are just invaluable.

0:17.0

Be a team player, make friends and get things done. And if you do that, you'll fly. Absolutely.

0:25.6

My name is Aki USA. I'm the group CEO Hisccox, a global insurance company and we employ just over 3,000 people.

0:32.6

And this is my duvei flip. How do we convince those waiting for the perfect job, you should go and get some work experience?

0:38.3

If you can't get a job, get any job. If you can't get a paid job, get a voluntary job.

0:42.3

Because you're still learning something. Even when you have a choice, don't sit around doing nothing.

0:46.3

If you don't have a job, go and do any job.

0:48.3

Insurance is something I absolutely love. It is such a useful service that insurance companies provide. It's behind

0:55.6

almost everything that happens in society. I find it's good for the soul. I come to work

1:00.6

every day knowing that if we get this right, we're helping people build businesses, we're

1:05.2

helping people build homes and live out their dreams and that feels good. And that's

1:09.4

what insurance does. If you just have a done day at work and make a mistake we can come in and protect we sit down again in 25 years time

1:16.2

what legacy have you left on the industry hopefully i'm wearing the speed or somewhere

1:20.5

and something right now and my final question are you ready what's your duvet flip what gets you

1:26.5

out of bed in the morning to flip the duvet um it's a tough one It's so hot That's what you want to

1:44.5

I'm

1:58.0

Who's say

1:59.0

It's so hot. I need to have a hot drink.

...

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