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Recode Daily

Amazon calls Mom and Pop

Recode Daily

Recode

Science, Technology, Society & Culture

4.61.3K Ratings

🗓️ 3 June 2022

⏱️ 14 minutes

🧾️ Download transcript

Summary

Delivering packages to rural America can be expensive, so the tech giant is trying to enlist small businesses to fill in the gaps. Recode senior correspondent Jason Del Rey (@DelRey) explains. Read Jason’s story: https://www.vox.com/recode/2022/5/9/23063528/amazon-rural-small-business-delivery-program-hub-partners-usps Today’s episode was produced and engineered by Jon Ehrens and hosted by Adam Clark Estes. Support Recode Daily by making a financial contribution to Vox! bit.ly/givepodcasts Learn more about your ad choices. Visit podcastchoices.com/adchoices

Transcript

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0:00.0

When you can't quite get the angle, take hands-free selfies with the Samsung Galaxy Z Flip 5,

0:05.2

stand it up, step back, and your photos are also synced to your Chromebook, ready to edit.

0:10.8

The new Samsung Galaxy Z Flip 5 and Chromebook, available on Vodafone.

0:22.0

Amazon. It's the tech giant that's always looking for new ways to get their customers.

0:27.7

Anything they want is as fast as possible.

0:30.8

The company's even promised to push the boundaries of super-fast delivery times with futuristic

0:35.5

technology, like delivery drones. But in rural America, something different is developing,

0:42.6

something that resembles the gig economy more than a techno utopia.

0:46.9

In the rural areas, Amazon is pitching this opportunity not as, you know,

0:52.4

hey, small business owner, ditch your business, and your new business is an Amazon delivery

0:57.7

company. They're pitching it as a side hustle of sorts. That's recode senior correspondent Jason

1:04.0

Del Rey, who recently wrote about Amazon's new pitch to mom and pop businesses across the country.

1:12.7

So Amazon is partnering with local mom and pop businesses. These are not delivery businesses.

1:20.4

These are all sorts of just run of the bill, main street businesses to actually deliver

1:26.4

Amazon packages on Amazon's behalf. And this is occurring in rural and other remote areas of the

1:33.9

country where houses may be spread far apart, and Amazon hasn't had a lot of success yet

1:41.5

delivering packages there on its own. And does Amazon give these small businesses any requirements

1:48.4

or demands for joining the program? Yes, so it seems like the requirements are pretty thin

1:54.6

in some ways. So no delivery experience needed. You need to have some sort of physical presence

2:00.4

so that an Amazon staff member can drop packages at your place of business each morning.

2:07.5

But the real requirements are you have to be willing to deliver or have people work for you

2:13.2

willing to deliver seven days a week, almost every day of the year. I think Amazon lists about

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