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Entrepreneurial Thought Leaders (ETL)

Bob Sutton and Huggy Rao (Stanford) - Smart Leaders Understand Friction [EXPLICIT]

Entrepreneurial Thought Leaders (ETL)

Stanford eCorner

Journey, Startups, Education, Stanford, Culture, Strategy, Stanford University, Entrepreneurship, Business, Life Lessons, Thought Leadership, Creativity, Etl, Challenges, Leadership, Innovation, Founders

4.4739 Ratings

🗓️ 31 January 2024

⏱️ 48 minutes

🧾️ Download transcript

Summary

Robert I. Sutton is an organizational psychologist and professor emeritus of Management Science and Engineering in the Stanford School of Engineering. Hayagreeva “Huggy” Rao is the Atholl McBean Professor of Organizational Behavior at the Stanford Graduate School of Business and a fellow of the Center for Advanced Study in Behavioral Science, the Sociological Research Association, and the Academy of Management. In this conversation with Stanford lecturers Ravi Belani and Emily Ma, Sutton and Rao discuss their new book, “The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder,” and offer advice and insights from their years of research and observation.


(EDS NOTE: THIS TALK INCLUDES EXPLICIT LANGUAGE.)


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Transcript

Click on a timestamp to play from that location

0:00.0

This is the Entrepreneurial Thought Leaders series.

0:04.0

Brought to you by Stanford E.Corp.

0:07.0

Welcome everybody to the Entrepreneurial Thought Leaders Seminar.

0:11.0

We have a very special ETL this week, and I suspect that the next 50 minutes are going to fly by.

0:18.0

But I also hope there will be certain moments when you slow down

0:22.4

and really take in some of the salient wisdom that will be shared. That modulation of time,

0:28.6

slowing things down and speeding things up by adding or reducing friction, is at the heart

0:34.6

of what we're going to be talking about today. And we are commemorating not just two amazing speakers,

0:39.3

but also the launch of a book that captures these takeaways,

0:43.3

which is called the Friction Project.

0:46.3

And you can get that book on the QR code that you see to my left,

0:50.3

and then also if you're listening to this via the podcast,

0:53.3

if you go to bob sutton.net

0:55.6

you'll also find ample information for that this topic on friction is so wide in its scope and it's

1:03.8

also also the the two speakers that we have that the the adoration for them is so deep that we are

1:10.1

trying something new this week at ETL

1:12.1

that we've never done before.

1:13.0

We're gonna have two fireside chat leaders

1:16.4

with Bob and Huggy.

1:18.2

So Emily Ma and myself are gonna be the fireside chat leaders

1:22.1

and today we have two very beloved guests,

1:25.5

Bob Sutton and Huggy Rao.

...

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