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Hi, and welcome to the Longview. I'm Amy Arnott, portfolio strategist for Morningstar,

and I'm Christine Ben's Director of Personal Finance and Retirement Planning for Morningstar.

Our guest on the podcast today is Charles Duhigg, a Pulitzer Prize-winning investigative journalist

and author of The Power of Habit, Why We Do What We Do in life and business, and smarter, faster, better.

His writing has won numerous honors, including the National Academies of Sciences, National

Journalism, and George Polk Awards. Doohigg is a former Los Angeles Times staff writer,

and between 2006 and 2017, he was a reporter at the New York Times. He currently

writes for the New Yorker magazine and other publications. He graduated from Yale University and

earned a master of business administration from Harvard Business School. He's here today to

discuss his most recent book, Super Communicators,

How to Unlock the Secret Language of Connection. Charles, welcome to the Longview. Thanks for having me on.

So before we get into the book, can you tell us a bit about your earlier career after you

got your MBA from Harvard?

Yeah.

Well, so before I went to HBS, I started a company in Albuquerque, New Mexico, where I grew up.

And I decided to go to Harvard Business School because I realized after a couple of years that I did not know as much about management as I hoped that I would know. And then we sold the company during my first semester

...