Charmain Bynoe, author of 'The Estate, My Life Working on the Front Line of Britain's Housing Crisis'

Bryony Gordon's Mad World

The Telegraph

Health & Fitness, Mental Health

4.6 • 1.1K Ratings

🗓️ 3 August 2022

⏱️ 60 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

Charmain Bynoe is one of our favourite guests here at Mad World, an unsung hero making a difference in our communities. She's a housing officer for Southwark, in London, and you may have seen in the Channel 4 TV series, Council House Britain. The work she does in helping vulnerable people is vitally important, but often overlooked. Now she's written a book, The Estate, which lays bare the challenges so many are facing in the midst of the UK's housing crisis.

Charmain joins Bryony to talk about helping those dealing with hoarding, how the community spirit on estates is so important, plus how she dealt with her own burnout and important of 'letting the TV watch you'.

The Estate: My Life Working on the Front Line of Britain's Housing Crisis, by Charmain Bynoe |

Read more from Bryony: https://www.telegraph.co.uk/authors/bryony-gordon/ |

For 30 days' free access to The Telegraph: https://www.telegraph.co.uk/madworld |

Follow Bryony on Instagram: https://www.instagram.com/bryonygordon/ |

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Transcript

Click on a timestamp to play from that location

0:00.0	The Telugu...
0:02.0	The Telugu...
0:03.0	...podcasts.
0:12.0	I went to the doctor.
0:14.0	I said to her, well, I've been up work for a couple of days.
0:16.0	I'd really like to be signed up because I'm really tired.
0:19.0	And she turned her chair around like a swivel chair like this and looked at me.
0:24.0	And she said to me, she'll mean, how are you?
0:28.0	How are you?
0:30.0	You have to think them.
0:31.0	When somebody says it to you, with sincerity, you have to start thinking.
0:35.0	And it goes, well, I don't know how I feel.
0:38.0	Even now I feel like I'm going to cry.
0:40.0	Julia, I don't know how I feel.
0:50.0	This week's Mad World features my favourite kind of guest.
0:54.0	The unsung hero or heroine in this case.
0:57.0	Making a difference in our communities.
0:59.0	Charmaine Byno is a housing officer at Southern Council who you may have seen in a Channel 4 TV series,
1:05.0	Council House Britain.
1:07.0	The work she does in helping vulnerable people is vitally important but often overlooked.
1:12.0	Now she's written a book, The Estate, which lays bare the challenges so many are facing
1:16.0	because of the UK's housing crisis.
	...

Transcript will be available on the free plan in -970 days. Upgrade to see the full transcript now.

Previous episode | Next episode

Disclaimer: The podcast and artwork embedded on this page are from The Telegraph, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of The Telegraph and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.