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WSJ Tech News Briefing

Chatbot Confidential: How to Protect Your Health Data When Using AI

WSJ Tech News Briefing

The Wall Street Journal

News, Tech News

4.61.6K Ratings

🗓️ 13 April 2025

⏱️ 14 minutes

🧾️ Download transcript

Summary

One way that using generative artificial intelligence chatbots, like ChatGPT or Claude, can get risky: getting medical advice. For the third installment of Tech News Briefing’s special series “Chatbox Confidential,” WSJ personal tech columnist Nicole Nguyen explains how to keep your personal data private when asking AI about your health. Sign up for the WSJ's free Technology newsletter. Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0

Work isn't the only place where people are using generative artificial intelligence.

0:09.0

People use the technology for their personal life too, for meal planning, ghostwriting emails

0:14.2

to an airline for a refund, creating wacky images for party invites.

0:18.9

Most of those uses are harmless.

0:22.4

But as we've discussed in our previous episodes, using Gen AI sometimes comes with risk, like asking it for tax help, or

0:29.5

prompting it at work and inadvertently exposing your company's secrets. Another area where using AI

0:35.9

can be risky, getting medical advice.

0:39.7

I'm Nicole Nguyen, personal tech columnist at the Wall Street Journal.

0:43.4

This is the final installment of our Tech News Briefing special series, Chatbot Confidential.

0:49.6

In this episode, we're focusing on asking AI about your personal health.

0:58.2

Thank you. episode, we're focusing on asking AI about your personal health. I went into a doctor and got results on a bunch of stats, like blood pressure, all of those

1:03.8

kind of things.

1:04.6

That's Robert Garrison.

1:06.3

He's 60 years young, his words, and living in Texas.

1:11.6

There's like 12 things in the list.

1:13.6

So I could see my results and the doctor said, yeah, it looks good.

1:16.6

But I put those results into, you know, I just made a PDF of it, put it into Chat-G-T

1:22.6

and said, do me favor and compare my stats to other people my age range. But then I got competitive, and I asked it to also compare it to people much younger than me.

1:31.8

And how did they compare?

1:33.2

Well, I don't want to brag, but pretty good.

1:36.8

Garrison asked Chatchip-T to create a personalized diet and exercise plan specific to the test results.

1:44.0

That PDF he uploaded to the chatbot,

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