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WSJ Tech News Briefing

Chatbot Confidential: When AI at Work Is Risky Business

WSJ Tech News Briefing

The Wall Street Journal

News, Tech News

4.61.6K Ratings

🗓️ 6 April 2025

⏱️ 10 minutes

🧾️ Download transcript

Summary

Gen AI chatbots have changed how we work. Today, we bring you the second installment of Tech News Briefing’s special series “Chatbot Confidential,” where WSJ personal tech columnist Nicole Nguyen details best practices for using the chatbots while protecting your privacy. In this episode, we dive into an area where the temptation to tap generative AI tools is very strong: work! We’ll tell you about the risks your new helper brings and how not to give away company secrets while using them. Sign up for the WSJ's free Technology newsletter. Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0

It's safe to say work will never be the same again now that generative artificial intelligence is in the picture.

0:10.0

People have used AI chatbots for all sorts of tasks.

0:14.0

I use it on a daily basis for engineering and for modeling and simulation, which is really my job.

0:27.6

Sometimes for fun stuff, like, oh, tell my son's story while we're driving in the car to keep him busy.

0:30.5

I'm pretty busy on myself.

0:39.4

The AI is my supporter because of the AI, now I can handle, juggling, like a more than eight organization, three-year leadership role.

0:41.3

And now I'm building my own venture company. Those were Wall Street Journal

0:43.3

readers, Oshraf Zaid, and

0:45.2

Ian Yang. And I'm

0:47.2

personal tech columnist Nicole Noen.

0:49.9

Today, we bring you the

0:51.3

second installment of our special

0:53.1

tech news briefing series Chatbot Confidential,

0:57.1

where we look at whether it's possible to protect your privacy and keep your personal data safe when using generative AI chatbots,

1:04.0

like Chatchibit and Claude.

1:06.9

In this episode, we dive into an area where the temptation to tap Gen AI tools is very strong.

1:14.7

Work. We'll give you the lowdown on the risks your new helper brings, and how not to give away company secrets while using them.

1:25.7

Before we dive in real quick, a reminder that we want to hear from you.

1:31.0

Do you have questions about using AI and privacy?

1:34.6

Send us a voice memo at TNB at WSJ.com.

1:38.0

Or leave us a voicemail at 212-416-2236.

1:43.7

One more time, that's 212-416-2236. One more time, that's 212-416-22-2-2-236.

...

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