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The Look & Sound of Leadership

Coaching Under Attack

The Look & Sound of Leadership

Essential Communications - Tom Henschel

Education, Executive Presence, Management, Careers, Executive Coaching, Self-improvement, Business

4.81.2K Ratings

🗓️ 6 February 2020

⏱️ 19 minutes

🧾️ Download transcript

Summary

This month’s coaching conversation isn’t so much a conversation as a fencing match. A newly installed president grills Tom about the coaching he’s been delivering at her company for years.

There are two different strands you might follow from this episode. One is about coaching. You might listen to these episodes:
Coaching Your People
Coaching Versus Therapy
Readiness in Coaching

Another strand you might follow is about self-management. Episodes on that strand would be:
Creating New Behaviors
How Behaviors Change
High Stakes Meetings

You could also search the archive using the filters:
Developing New Behaviors
Personal Growth & Self-Development
Self-Talk

The archive is at:
https://essentialcomm.com/podcast/

Subscribe to the HTML version at:
https://essentialcomm.com/subscribe/

Be in touch with Tom at:
https://essentialcomm.com/contact/

From all of us, thanks!

See you next month!

Transcript

Click on a timestamp to play from that location

0:00.0

Welcome back to the Look and Sound of Leadership, an ongoing series of executive

0:06.8

coaching tips designed to help you be perceived in the workplace the way you want

0:10.8

to be perceived. I'm Tom Henschel, your executive coach, and today we're talking about coaching under attack. Charlotte looked at me squarely and said,

0:24.0

you're not a business coach.

0:28.0

Was there a challenge in her statement? I wasn't sure.

0:31.0

I had done a lot of homework leading up to this meeting with Charlotte.

0:37.0

Charlotte had been installed as the president at a consumer goods company almost a year ago. Up until she arrived, this

0:46.8

consumer goods company had been a great client of mine. I'd been coaching

0:52.1

senior leaders and their teams there for more than

0:54.2

six years and then suddenly Charlotte arrived and my spigot got turned off. I never

1:00.9

knew why. My loyal contacts in the company saw ripples just like that in many of Charlotte's actions.

1:10.0

People said she was tough.

1:13.7

They were hoping she was fair.

1:15.9

They weren't sure.

1:18.6

Now, out of the blue, Charlotte's office sent me an invitation to meet with her.

1:27.0

Not knowing the agenda, I prepared a report for her, I showed my history of work with the company. My company contacts polished the report

1:35.8

for me and they gave me coaching. They said, be prepared to be grilled.

1:42.1

Well, I felt completely prepared. So I met this

1:48.9

opening challenge from Charlotte, was I not a business coach, with warm agreement?

1:55.0

Oh, absolutely, Charlotte, I'm a professional coach, I'm not a business coach.

2:00.3

To you, they're different?

2:02.4

Whether it was her intention or not,

...

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