4.6 • 2.1K Ratings
🗓️ 11 November 2024
⏱️ 53 minutes
🔗️ Recording | iTunes | RSS
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0:00.0 | Contacting customer service? |
0:02.0 | For a lot of people, that's an easy way to ruin a good day. |
0:06.0 | But at Zendesk, we make the customer experience better. |
0:10.0 | Better for your grand, better for your florist, better for the guy in Apartment 3A. |
0:14.0 | Better for you. Better for everyone. |
0:17.0 | Because some say the customer is always right. |
0:19.0 | We say the customer is always human. |
0:22.4 | And as fellow humans, we want to do something better for all of us. |
0:26.3 | Zendesk, customer experience with AI built for humans. |
0:30.1 | You're listening to Away With Words, the show about language, and how we use it. |
0:34.5 | I'm Grant Barrett. |
0:35.5 | And I'm Martha Barnett, and Grant, I need some marital counseling. I hope you can help me out here. |
0:40.8 | Oh, no. You guys are so cute together. |
0:44.2 | Well, yes, for the most part, we are. But there's this one thing, this one, I know I'm not supposed to peave about language, but there's this one thing that my wife does. She'll talk about, |
0:55.8 | oh, yeah, the flashlight lives on that table over there, or the peanut butter lives in that |
1:01.8 | cabinet. You know, where's the peanut? Oh, it's in the cabinet where it always lives. |
1:07.1 | You're not fond of that verb to lived, meaning that's where it stays. That's where it belongs. |
1:12.1 | Yeah, not if it's an inanimate object. |
1:15.4 | Are you peaving? How dare you? |
1:20.0 | I know we preach against that all the time, but every time she says... |
1:23.7 | Sometimes you can't help it. |
1:25.2 | Well, of course, it's good-natured kidding, but I always make the argument. |
... |
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