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Side Hustle School

Ep. 3003 - Q&A: “How can I get clients to provide more accurate information?”

Side Hustle School

Chris Guillebeau / Onward Project

Business, Entrepreneurship, Careers

4.83.3K Ratings

🗓️ 22 March 2025

⏱️ 6 minutes

🧾️ Download transcript

Summary

In this episode, we explore how service-based businesses can guide clients through providing accurate information. Learn how to reduce costly mistakes and protect your business!

Side Hustle School features a new episode EVERY DAY, featuring detailed case studies of people who earn extra money without quitting their job. This year, the show includes free guided lessons and listener Q&A several days each week.

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Transcript

Click on a timestamp to play from that location

0:00.0

Calm the chaos of order fulfillment with the shipping software that delivers. Switch to ShipStation

0:05.1

today. Go to Shipstation.com and use Code SideHustle to sign up for your free trial. That's

0:11.1

Shipstation.com code side hustle.

0:14.1

Savor the best of spring with great everyday prices at Whole Foods Market. Yellow low price

0:19.7

signs help you save money without compromising quality, like on

0:23.4

organic chicken breast and thighs, ground beef, and more, all with no antibiotics ever.

0:29.2

Plus brighten your plate for less with 365 by Whole Foods Market brioche, smoke salmon,

0:35.0

cherry tomatoes, organic apples, and more.

0:37.7

Shop low prices daily at Whole Foods Market, in store, and online.

0:44.3

Lemonada.

0:48.9

A lot of service-based businesses rely on clients providing accurate details, whether it's

0:58.1

measurements for custom clothing, that's what we're going to hear about today, specs for a project,

1:02.8

key business data, whatever the case may be.

1:05.8

So what happens when clients give incorrect or incomplete information?

1:09.8

Well, first of all, it can be frustrating. That's the first

1:11.8

thing that happens. But what do you do about the problem? How do you actually handle it? So today's

1:15.7

question comes from a custom clothing designer who struggles with remote clients sending inaccurate

1:20.6

measurements. And this leads to costly fit issues. It leads to customer dissatisfaction. It leads to problems

1:26.7

that she has to solve later.

1:28.2

So let's consider how she and anybody who's dealing with client provided details can improve

1:33.5

the accuracy, set better expectations, and just avoid wasted time and money.

1:38.1

Let's just try to be more efficient so we can run our businesses better and just have more

...

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