Ep. 3010 - Q&A: “How to set better boundaries with clients?”
Side Hustle School
Chris Guillebeau / Onward Project
4.8 • 3.3K Ratings
🗓️ 29 March 2025
⏱️ 7 minutes
🧾️ Download transcript
Summary
In this episode, we explore how to manage client expectations when emotions get in the way. Learn how to set clear boundaries, navigate tough conversations, and keep your business running smoothly—even when clients slow down the process.
Side Hustle School features a new episode EVERY DAY, featuring detailed case studies of people who earn extra money without quitting their job. This year, the show includes free guided lessons and listener Q&A several days each week.
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Transcript
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| 0:00.0 | Calm the chaos of order fulfillment with the shipping software that delivers. Switch to ShipStation |
| 0:05.1 | today. Go to Shipstation.com and use Code Sidehustle to sign up for your free trial. That's Shipstation.com |
| 0:12.2 | Code Sidehustle. |
| 0:16.2 | Lemonada |
| 0:16.8 | Lemonada. How can you set better boundaries with clients? That's today's focus. Welcome to Sideskull |
| 0:29.7 | School. Chris Gillibow here. It's also my last day of hosting neurodiversion in Austin, Texas, |
| 0:34.7 | an all-new event series in celebration of ADHD, autism, and other |
| 0:39.8 | neurodivergent conditions. I've been working on this for six months. So it's been so much |
| 0:43.3 | fun to see it come to life. You can learn more about that at neurodiversion.org. And of course, |
| 0:48.6 | I'm still rolling with the podcast. This is episode 3,010. It reminds me of an episode just a week ago, 2003, about who was this? |
| 0:58.4 | Let's see, a custom clothing designer who was struggling with remote clients sending inaccurate measurements, which led to all kinds of problems. |
| 1:07.2 | Today we've got a similar topic, or at least similar, broadly speaking, comes from a home organizer who is passionate about helping people to clutter, but frequently runs into clients who struggle to let go of sentimental items. |
| 1:20.4 | So I guess what they have in common is this is a challenge with client work. |
| 1:25.0 | And it not only slows down the organizing process in her case, |
| 1:28.8 | but it also makes the job more emotionally draining. So what can you do as a service provider? |
| 1:34.3 | And let's look at it from the perspective of anybody performing a service. How can you get better |
| 1:38.3 | at setting boundaries with clients? And this will actually, and if you do it right, |
| 1:42.3 | it'll actually make your life better and things better for the client. It's not so much about just clamping down and being like, oh, I'm not going to do |
| 1:48.5 | this for my clients. No, you want to do a good job for your clients, of course. But sometimes they |
| 1:53.2 | might need a little help in just defining what it is you can do and how you can best serve them. |
| 1:57.1 | So that's the perspective that we'll take here in looking at this question, detailed version from |
| 2:01.6 | Kelly and my answer coming right up. Sidesol School is sponsored by our longtime partnership station. |
... |
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