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Success Story with Scott D. Clary

Lessons - Fixing Human Error in Cybersecurity | Theresa Payton - Former White House CIO

Success Story with Scott D. Clary

Success Story Media

Business, Careers, Self-improvement, Education, Entrepreneurship

4.61.9K Ratings

🗓️ 30 March 2025

⏱️ 12 minutes

🧾️ Download transcript

Summary

In this "Lessons" episode, Theresa Payton, former White House CIO, shares how predictable human behavior creates vulnerabilities in cybersecurity and why conventional defenses often fall short. Learn why routine security measures are exploited by sophisticated social engineering and how designing innovative, personalized protocols can disrupt attackers and strengthen digital defenses.

Transcript

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0:00.0

In this lesson's episode, discover how predictable human behavior creates vulnerabilities in cybersecurity

0:05.2

and why conventional defenses often fall short.

0:08.0

Learn why routine security measures can be exploited by sophisticated social engineering

0:12.4

and understand how innovative personalized protocols can disrupt attackers and strengthen digital defenses.

0:18.2

Oh, sure. and strengthen digital defenses.

0:33.6

And just, you met, like, again, like the human experience that we're trying to fix, because I've had other security experts on this show before, and they do speak about

0:37.4

the human about the human

0:37.9

problem and the fishing attacks and you just mentioned something that's very interesting like

0:43.6

everybody hates these super complex passwords but we know we got to do them and everybody

0:49.3

two f a is annoying but we got to do it and I guess you know you have your like Google

0:55.0

off that seems to work well and I personally hate doing like the the the texting 2FA

1:01.3

not for like sim swap reasons but mostly because sometimes it doesn't get it I don't get a

1:06.5

text just the pain in the ass and it just seems like it's a lot of effort. And again, if I got a phone call from an AI voice that said, you know, it's your brother

1:20.1

and it sounds like him and I'm stressed out and he says he was arrested.

1:23.7

And I've heard stories of this kind of fraught.

1:29.6

And then it just like pulls out your, you your your your heartstrings and you feel stressed out and you want to help the person and you go

1:33.1

wire the money or whatever I mean there's a million different types of fraud that I've even

1:36.6

haven't haven't fallen victim to but people have tried to target me for a variety of different

1:41.8

reasons I've had employees with spoofed emails emailing me that they want to change your banking information.

1:47.7

Like a whole bunch of different things, right?

1:51.6

However, you said that you made a good point.

1:54.2

So the fraudster is going to understand there's a complex password.

...

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