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Equity

Marc Benioff says it’s ‘crazy talk’ that AI will hurt Salesforce

Equity

TechCrunch

Founders, Silicon Valley, Finance, Ipo, Vc, Technology, Business News, Startups, Business, Venture Capital, News, Stock Market, Entrepreneurship, Techcrunch

4.2365 Ratings

🗓️ 13 November 2024

⏱️ 35 minutes

🧾️ Download transcript

Summary

Today on Equity, TechCrunch Editor Julie Bort is sitting down with Marc Benioff, the CEO of Salesforce and one of the tech industry’s biggest hype men, about his latest work with Time Ventures and Salesforce Ventures, and why he thinks AI agents are the next big thing for enterprise software. Listen to the full episode to hear about: The impact of AI on customer experience The application of AI agents in the healthcare space - and what it could mean for data privacy Marc's thoughts on Salesforce competitor Microsoft's Copilot The range of gadgets that have piqued Benioff’s interest lately As always, Equity will be back on Friday with our news round-up!

Transcript

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0:00.0

This episode is presented by Invest Puerto Rico. If you believe your business can go anywhere, Puerto Rico is the place.

0:07.0

Hello and welcome back to Equity, TechCrunch's flagship podcast about the business of startups.

0:23.9

I'm Rebecca Balan, and this is our Wednesday episode where we home in on a trend in the tech world and dive deep.

0:29.3

Today, I'm handing the reins over to TechCrunch editor over on the venture desk, Julie Bort.

0:33.6

Julie caught up with Mark Benioff, the CEO of Salesforce and one of the tech industry's biggest

0:38.1

hypeman about his latest work with Time Ventures and Salesforce ventures and why he thinks

0:42.9

AI agents are the next big thing for enterprise software. The pair also explored the application

0:48.0

of AI agents in the healthcare space and the range of gadgets that have piqued Benioff's interest

0:52.5

lately, so stick around to the end for that.

0:54.6

Let's listen in. Welcome to the Equity podcast, Mark. Julie, it's great to see you again. It's

1:02.5

been a long, long, long time. I can't believe how long it's been. I am happy that you're here.

1:09.9

So these are your people. This is a podcast for

1:12.8

those who want the inside story about running startups, raising money, all that kind of stuff.

1:17.1

And so I kind of want to start there. You are, of course, a founder yourself of Salesforce,

1:23.4

and you've been running in founder mode, so to speak, since the dot-com era?

1:29.7

Founder mode, whatever that means, you know.

1:30.8

Whatever that means.

1:33.3

You've done a lot of angel investing.

1:36.4

And so are you still angel investing much?

1:38.9

Yeah, I still do a lot of angel investing. I have a company called Time Ventures, but really it's just my own personal investing.

1:44.8

I don't know. We're in hundreds of companies that we've done over the years, maybe more than 200, all kinds of

1:49.2

diversified companies, mostly in software, tuck software, and in health enterprise software. I can't

...

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