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How I Built This with Guy Raz

Panera Bread/Au Bon Pain: Ron Shaich

How I Built This with Guy Raz

Guy Raz | Wondery

Business

4.831.1K Ratings

🗓️ 30 April 2018

⏱️ 43 minutes

🧾️ Download transcript

Summary

In the early 1980s, Ron Shaich bought a small, struggling Boston bakery chain called Au Bon Pain, and built it out to 250 locations nationwide. Ron then saw an opportunity to build something even bigger: Panera Bread. It was the start of "fast casual" – a new kind of eating experience, between fast food and restaurant dining. Today, Panera Bread has over 2,000 stores, and $5 billion in annual sales. Plus, for our postscript "How You Built That," how Tyson Walters got so tired of his St. Bernard shedding everywhere that he created the Shed Defender, a zip-up body suit for dogs that captures loose hair. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Transcript

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0:00.0

Hey, Prime Members, you can listen to how I built this early and ad-free on Amazon Music.

0:07.0

Download the app today.

0:09.0

New Year's is here, and with it brings the possibility of change.

0:13.0

As one behavioral scientist put it, first starts are really powerful.

0:17.0

So as you head into 2023, LifeKit is a great resource to help you plan your life and tackle changes, both big and small.

0:24.0

Listen to the LifeKit podcast from NPR.

0:27.0

Hey, it's Guy here, and in case you missed the announcement, I want to tell you about this incredible and exciting event we're planning.

0:33.0

This is the first ever one day how I built this live summit.

0:38.0

It's an all-day gathering in San Francisco for innovators and entrepreneurs just like you.

0:43.0

It's sponsored by American Express, and we're hosting it this October 16th at the Yearba Buena Center for the Arts in San Francisco.

0:51.0

I'll be doing live interviews with some of the most dynamic entrepreneurs in the world right now, like Lifts, John Zimmer, Airbnb's, Joe Gebbia, and Katrina Lake of StitchFix.

1:01.0

We're also going to have workshops, experts, and guides there to give you tons of advice.

1:06.0

If you want to find out more or get a ticket, go to npr.org slash summit, and I hope to meet you there.

1:14.0

We were making spinach croissant. We'd buy the spinach frozen. We didn't have a way to get rid of the water.

1:24.0

Somebody came up with the idea, well, let's buy a dozen cloves of dryers, and we'll put the spinach in the cloves of dryers.

1:30.0

That will dissipate the water. It was a great idea until one day we blew the top off the dry air and ended up with the spinach in all 3,000 square feet of the production space.

1:46.0

From NPR, it's how I built this, a show about innovators, entrepreneurs, idealists, and the stories behind the movements they built.

2:00.0

I'm Guy Raaz, and on today's show, how Ron Shake built a successful bakery called Obon Pan, and then took a big bet to build an even bigger restaurant chain, Panera.

2:18.0

Ron Shake isn't a household name like, say, Howard Schultz, but you could argue that what Howard Schultz did for coffee? Ron Shake did for Cheddar Broccoli Soup for the ASEAGO Cheese Bagel.

2:32.0

Because, like Howard, Ron wasn't just focused on a product. He was interested in creating a space of places where people could hang out for a long time, maybe even have a PTA meeting or social gathering,

2:45.0

and really linger over that bagel or cup of soup. This is the famous third place concept that both Howard Schultz and Ron Shake wanted to tap into.

2:56.0

And that's how Panera became one of the fastest growing restaurant chains in the world. In fact, if you'd invested $7,000 in Panera Stock in 1999, you'd be sitting on more than half a million dollars by 2017.

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