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4.6 • 782 Ratings

🗓️ 25 November 2020

⏱️ 31 minutes

🔗️ Recording | iTunes | RSS

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Summary

Is it hard for you to give or get feedback virtually? Dan and Alison answer your questions with the help of Marcus Buckingham, a cohead of the ADP Research Institute and the author of Nine Lies about Work. They talk through what to do when you want to tell your boss they’re derailing virtual meetings, you’re starting a new job remotely and getting little guidance, or you want more feedback on your organization’s performance during the pandemic.

Transcript

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0:00.0	Welcome to Dear HBR from Harvard Business Review.
0:03.9	I'm Dan McGinn.
0:04.9	And I'm Alison Beard.
0:12.3	Work can be frustrating, but it doesn't have to be.
0:15.3	We don't need to let the conflicts get us down.
0:17.8	That's where Dear HBR comes in.
0:19.9	We take your questions, look at the research,
0:22.5	talk to the experts, and help you move forward.
0:32.0	Today we're answering questions about giving and getting feedback remotely with Marcus
0:36.2	Buckingham. He's the head of people in performance research at the ADP Research Institute, and his latest
0:41.7	book is Nine Lies About Work, a free-thinking leader's guide to the real world.
0:46.2	Marcus, thanks so much for coming on the show.
0:48.3	My pleasure.
0:49.3	So we know that feedback is so important at work.
0:53.8	Has the pandemic and working remotely made it harder to get?
0:58.4	Well, actually, I would take issue with that.
1:01.5	People don't crave to be sat down with and told how to do something differently or better,
1:07.8	if the better really simply means doing it the way that the person giving the feedback is doing it.
1:11.9	As Oscar Wilde said, the only thing to do with advice is to pass it on.
1:15.6	In the context of the pandemic, if you're looking for people's reaction and how they're feeling, that obviously can be useful.
1:24.9	They're just telling you how they're feeling and where their heart or
1:27.6	their head is at. And that always is interesting. So if I were to say, Marcus, you did a great job on
	...

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