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Andy Stanley Leadership Podcast

REVERB 19: Navigating Difficult People with Clarity

Andy Stanley Leadership Podcast

Andy Stanley

Business

4.62.2K Ratings

🗓️ 10 March 2025

⏱️ 16 minutes

🧾️ Download transcript

Summary

How you handle difficult people will determine the strength of your leadership. In this REVERB episode, we dive deeper into last week's discussion on How to Lead Difficult People. You’ll learn how great leaders approach difficult people with wisdom—leaning in differently when necessary and offering direct feedback where appropriate. 

Recognized as one of Forbes' 6 Leadership Podcasts To Listen To In 2024 and one of the Best Leadership Podcasts To Stay in the Know for CEOs, according to Industry Leader Magazine.

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Transcript

Click on a timestamp to play from that location

0:00.0

Welcome to the Andy Stanley Leadership Podcast Reverb, a conversation that digs deeper into this month's podcast topic, all designed to help leaders go further faster.

0:11.9

I'm Susie Gray, your host.

0:14.0

Andy, last week we talked about the challenges of dealing with difficult people as leaders.

0:18.8

And let's start this episode off with maybe you telling us a story

0:23.0

about somebody that you had to lead that was difficult. And please just don't use my name.

0:30.9

Where should I begin? So, no, I obviously, I knew you were going to ask me that question. So there was a woman and she has passed away.

0:39.4

This is many years ago.

0:40.5

I was very young as a leader.

0:42.8

I was learning all of this the hard way.

0:44.8

She was a few years older than me.

0:46.5

She was actually a volunteer.

0:48.6

And for those of you in the marketplace, leading it has its own challenges. I mean, everybody's

0:56.7

a volunteer. To some extent. Yeah, to some extent, because anybody that works for us or that we work

1:02.0

for, everybody can just quit. So there's a sense in which everybody volunteers. But in a volunteer-led

1:07.1

or driven organization, you cannot function and be successful without volunteers.

1:11.9

Right.

1:12.5

And volunteer organizations are tricky because oftentimes you're asking the volunteers not only

1:17.6

to give their time, but to support the organization with their money so that they will have

1:22.5

somewhere to volunteer. Just think about that for a minute. I mean, yeah, that's amazing to lead a volunteer organization.

1:29.2

It's like, give us your time and your money so we can continue to create an organization so you can give us your time.

1:35.1

And money.

1:35.5

Yeah, it's just right.

...

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