S2E226 The First Secret to Connecting with People with Charles Duhigg

It's a Good Life

Brian Buffini

Business, Entrepreneurship, Life, Good, Entrepreneur, Coaching

4.4 • 2.4K Ratings

🗓️ 17 September 2024

⏱️ 25 minutes

🔗️ Recording | iTunes | RSS

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Summary

Do you want to unlock the secret language of connection? In this episode, bestselling author Charles Duhigg shares what makes conversations work and how we can all learn to be super-communicators at work and in life.

YOU WILL LEARN:

· The three types of conversations that happen.

· Why asking deep questions builds connection.

· Why listening properly is so important.

MENTIONED IN THIS EPISODE:

Charles Duhigg

The Peak Experience

NOTEWORTHY QUOTES FROM THIS EPISODE:

“The single biggest problem in communication is the illusion that it has taken place.” – George Bernard Shaw

“Communication is about learning how to match what kind of conversation is happening and inviting others to match you.” – Charles Duhigg

“When we recognize something as a skill, it makes it something that we can use in any setting.” – Charles Duhigg

“A huge part of listening is not just passively absorbing, it's asking the right question.” – Charles Duhigg

“Sales is not about explaining why a product is great for you. Sales is about learning what someone's problem is and gaining their trust to help them solve that problem.” – Charles Duhigg

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Transcript

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0:00.0	Welcome to It's a Good Life, the Podcast for Entrepreneurs, where it's all about growing
0:07.7	yourself and your business.
0:09.7	Here's your host, founder of America's largest business coaching company, Brian the Feeney.
0:17.0	Well, the top of the morning, Tia, and welcome to It's a Good Life.
0:22.0	A lot of times I tell you I'm excited for today's show, but I'm very excited about today's show. In fact, I've been hunting this guy down for years. He wrote a book that I've shared its principles many times. I love this book, The Power of Habit.
0:35.9	And Charles Doohig is one not just a thought leader as many people would claim to be these days,
0:41.1	but to be able to take your thoughts and to write so brilliantly that they jump off the page.
0:46.7	If you've never read the power of habit, that is just a great place to start.
0:50.3	Charles this year spoke at our peak experience in Colorado Springs did an awesome job
0:55.0	rave reviews and that was on his new bestseller which is super communicators and I think in today's
1:01.9	world whether business life personal wherever you are
1:05.5	How to unlock the secret language of connection is just invaluable and if you're looking for a book to go sit by the pool or the beach or on your travels with your family.
1:16.0	Supercommunicators is the one I we are pumping here at Befini Company for the third quarter.
1:21.0	Charles, thanks so much for making time for us.
1:23.7	Great to see you again. Thank you for having me, Brian. I had such a great time at peak.
1:27.8	It was really one of the highlights of my year. So it's so nice to be able to spend some
1:32.0	more time with you.
1:32.6	Great audience, great people, and like I said, they were really able to delve into your
1:36.9	message and help pull it apart and really get to roll up their sleeves with it. And that's
1:41.8	kind of what I want to do today.
1:43.2	Yeah. So let's just go right there because you and I are both fans of George Bernard Shaw's
1:48.8	quote the single greatest problem in communication is the illusion that it has taken place.
	...

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