4.6 • 216 Ratings
🗓️ 11 October 2022
⏱️ 28 minutes
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0:00.0 | This is another area where our kind of weird shape lent interesting advantages to the business. |
0:06.2 | Because from the customer's perspective, what are they buying from us? |
0:09.7 | They're buying a smart, talented person or team at Pilot is doing the work of keeping their books up to date and helping them with their tax prep and all that stuff. |
0:19.5 | 95% of the software we've built is invisible to the customer. |
0:24.0 | The customer of the software is actually our internal accounting team. |
0:27.9 | We're sort of making, we're building the Iron Man suit for them. |
0:30.8 | And the consequence of that is, in some ways, the customer of the software sits in the building with us. |
0:38.7 | My name is Waseem Dahher, CEO and co-founder of Pilot. |
0:47.6 | This is Code Story, the podcast bringing you interviews with tech visionaries, who share in the critical moments of what it takes to change in industry and build and lead a team that has your back. |
1:02.2 | I'm your host, Noah Laphardt, and today how Wassim Dahr built a platform for his team to provide your startup with accounting services. |
1:13.5 | All this and more on-coat story. |
1:20.5 | While Seam Dahr had two immigrant parents from Lebanon, he was born in the States |
1:25.4 | after they migrated in the 80s. |
1:28.4 | With his relatives around him, he saw that it was possible to run your own business and to do it well. His love for |
1:34.4 | computer science really culminated when he went to MIT to complete his undergraduate studies, |
1:38.9 | where he actually met his current co-founders. He's married with a two-year-old, so all additional |
1:43.5 | time he has outside of |
1:44.8 | work is spent with his young family. While Seam and his co-founders have done many |
1:50.0 | startups together, inevitably, with every business they started, they found the back office-type |
1:55.2 | processes were important to have each time, but not the area of expertise for the founders, |
2:00.1 | and much less, not the focus |
2:02.1 | of said business. |
... |
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