S9 Bonus: Debbie Levitt, Delta CX

Code Story: Insights from Startup Tech Leaders

Noah Labhart - Startup Founder & CTO

Tech News, News, Business, Technology, Entrepreneurship, Careers

4.6 • 216 Ratings

🗓️ 22 February 2024

⏱️ 29 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

Debbie Levitt is an American living in Italy, with her Italian husband, and their 5 dogs. Many years ago, she obtained a degree in Music, but now focuses on customer experience online - of which, she has been called the Mary Poppins of Customer Experience. Outside of this, she and her husband bought a used camper and quickly became camper people. Her favorite place to take their camper to is Laces, Italy - but she noted that of her 5 dogs, zero of them are allowed in the camper. In the 90's, Debbie was helping businesses get on the web, strategizing with them around how to deploy their website and build an online presence. Fast forward many years, she has shifted into doing work and leading projects, centered around customer experience online. This is the creation story of Delta CX. Our Sponsors: * Check out Kinsta: https://kinsta.com * Check out Red Hat: https://www.redhat.com * Check out Vanta: https://vanta.com/CODESTORY Support this podcast at — https://redcircle.com/code-story/donations Advertising Inquiries: https://redcircle.com/brands Privacy & Opt-Out: https://redcircle.com/privacy

Transcript

Click on a timestamp to play from that location

0:00.0	I think sometimes startup founders go through that moment where all of a sudden, maybe an influencer mentions your thing.
0:06.8	And now all of a sudden the orders are flying in or the signups are coming in.
0:09.9	And that was our world in 1996 when all of a sudden we had these big name clients.
0:16.3	But I think the next time that we had to make a serious shift was that kind of dot-com crash around the year 2000.
0:22.6	And you had stuff like who remembers Microsoft Front Page and people were like, do I really need to hire a website company?
0:29.7	Can't I do this myself? We had to make a pivot of what are we going to specialize in when the whole world thinks they do what we do as well as we do it.
0:39.4	I'm Debbie Levitt, and I'm the founder and CXO of Delta CX.
0:46.6	This is Code Story.
0:49.4	A podcast bringing you interviews with tech visionaries.
0:52.3	It's six months moonlighting.
0:53.9	There's nothing on the backcats.
0:55.8	Who share what it takes to change in industry.
0:58.3	I don't exactly know what to do next.
1:00.2	It took many goes to get right.
1:02.2	Who built the teams that have their back.
1:04.5	The company is its people.
1:06.1	The teams help each other achieve.
1:07.5	Most proud of our team.
1:09.0	Keeping scalability top of mind.
1:11.6	All that infrastructure is a pain.
1:12.8	Yes, we've been fighting it as a group.
1:14.6	Total waste of time.
	...

Transcript will be available on the free plan in -404 days. Upgrade to see the full transcript now.

Previous episode | Next episode

Disclaimer: The podcast and artwork embedded on this page are from Noah Labhart - Startup Founder & CTO, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of Noah Labhart - Startup Founder & CTO and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.