Salesforce CEO Marc Benioff Has Thoughts on AI Agents, Automation, and The Future of Your Job

Big Technology Podcast

Alex Kantrowitz

Technology, Religion & Spirituality, Business News, Business, Religion, Science, Philosophy, Society & Culture, Entrepreneurship, Management, Marketing, Politics, News Commentary, Government, Investing, Tech News, Social Sciences, News

4.6 • 395 Ratings

🗓️ 27 November 2024

⏱️ 49 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

Marc Benioff is the CEO and co-founder of Salesforce. Benioff joins Big Technology Podcast for a wide ranging discussion on AI agents, automation, and the future of labor. In this episode, we discuss his vision for AI agents and how they'll transform the way companies interact with customers. Tune in to hear why Benioff believes the future isn't about personal AI assistants, but rather company-specific agents built on robust data systems that can take effective action on our behalf. We also cover his thoughts on Microsoft's Copilot, Klarna's provocative statements about abandoning traditional software, whether he'll sell Time Magazine, and what happened with Elon's purchase of Twitter. Hit play for an illuminating conversation about the future of work, enterprise software, and how AI might create a new era of business productivity. --- Enjoying Big Technology Podcast? Please rate us five stars ⭐⭐⭐⭐⭐ in your podcast app of choice. For weekly updates on the show, sign up for the pod newsletter on LinkedIn: https://www.linkedin.com/newsletters/6901970121829801984/ Want a discount for Big Technology on Substack? Here’s 40% off for the first year: https://tinyurl.com/bigtechnology Questions? Feedback? Write to: [email protected]

Transcript

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0:00.0	Salesforce CEO Mark Benioff is here to talk about AI, agents, and plenty more.
0:05.0	That's coming up right after this.
0:07.2	Hey, I'm Michael Kovnet, host of The Next Big Idea Daily.
0:10.9	The show is a masterclass in better living from some of the smartest writers around.
0:15.6	Every morning, Monday through Friday, we'll serve up a quick 10-minute lesson on how to
0:20.1	strengthen your relationships,
0:21.7	supercharge your creativity, boost your productivity, and more. Follow the next big idea daily
0:27.2	wherever you get your podcasts. I'm Tomer Cohen, LinkedIn's chief product officer. If you're
0:34.8	just as curious as I am about the way things are built, then tune
0:38.3	into my podcast, Building One. I speak with some of the best product builders out there.
0:43.1	I've always been inspired by frustration. It came back to my own personal pinpoint. So we had to go
0:48.6	out to farmers and convince them. Following that curiosity is a superpower. You have to be obsessed with the human condition.
0:56.3	Listen to Building One on Apple Podcasts or wherever you get your podcasts.
1:01.2	Welcome to Big Technology Podcasts. A show for Cool-Headed, NUance Conversation of the tech world
1:06.2	and beyond. We have a great show for you today because we are thrilled to be joined by Mark Benio,
1:11.6	and co-founder of Salesforce.
1:14.6	I've been hoping to speak with him for a long time and we're finally doing it today.
1:17.6	Mark, welcome to the show.
1:19.6	Oh, thank you so much for having me. I really appreciate it.
1:21.6	So I've been deep in your interviews, your keynotes, your presentations over the past couple of weeks trying to
1:30.3	prepare for this, trying to think about what you're up to at Salesforce.
1:34.7	And actually, what's interesting is through the technology decisions that you've made,
	...

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