Scaling The Right Systems That Your Team Say YES To
The Home Service Expert Podcast
Tommy Mello
4.8 • 705 Ratings
🗓️ 17 April 2018
⏱️ 67 minutes
🧾️ Download transcript
Summary
Keith Lee started his business career as a sales rep for Thompson Marking Service in 1978, worked his way up, and successfully bought the company in 1992. The systems he developed and implemented allowed the company to grow its sales from $300k to $15M per year, and earned them the recognition of being the “Best Small Business to Work For in Washington State” by Washington CEO Magazine. It eventually grew to become what we now know as American Retail Supply. In this episode, we talked about systems, hiring, management...
Transcript
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| 0:00.0 | This is the Home Service Expert podcast with Tommy Mello. |
| 0:03.5 | Let's talk about bringing in some more money for your home service business. |
| 0:07.1 | Welcome to the Home Service Expert, where each week Tommy chats with world-class entrepreneurs |
| 0:12.5 | and experts in various fields, like marketing, sales, hiring, and leadership to find out |
| 0:18.4 | what's really behind their success in business. Now, your host, |
| 0:23.1 | the Home Service Millionaire, Tommy Mello. |
| 0:30.4 | Hey guys, this is Tommy with the Home Service expert. We're back again today with Keith Lee. |
| 0:36.2 | Keith Lee has done a lot of things. |
| 0:38.5 | He was actually nominated and won the Washington CEO and the Washington CEO mag, the best company to work for. |
| 0:46.0 | I've done a lot of stuff. |
| 0:47.2 | I've already introduced him. |
| 0:48.4 | But Keith, how's your day going today? |
| 0:50.5 | It's going well. |
| 0:51.4 | It's still early here in the Pacific Northwest, and I get to talk to you, |
| 0:55.5 | so it's going well. Yeah, well, I got to know you a little bit earlier, and you got some amazing |
| 1:00.3 | stuff for us today. So let's just dive in. What I like to start with is letting the listeners |
| 1:05.8 | know a little bit about who you are, what you've done over the last, you know, your career, |
| 1:11.4 | where you started from. |
| 1:12.8 | I know that you're kind of like me. |
| 1:14.6 | You didn't get a whole lot handed to you. |
| 1:16.2 | And a lot of the people that are listening, the guys and gals, a lot of them own businesses |
| 1:20.1 | and they want to know that you didn't grow up with a golden spoon and that you've actually |
... |
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