Social Care: The Path to Happier Customers and Increased Sales
Social Media Marketing Podcast
Michael Stelzner, Social Media Examiner
4.8 • 1.6K Ratings
🗓️ 27 February 2025
⏱️ 47 minutes
🧾️ Download transcript
Summary
Wondering how to make your social media efforts more profitable? Looking for ways to improve customer retention and acquisition through social platforms? To discover how to implement a social care strategy that enhances customer experience and drives business growth, I interview Brooke Sellas.
Guest: Brooke Sellas | Show Notes: socialmediaexaminer.com/655
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Transcript
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| 0:00.0 | I am thrilled to announce our keynote speaker line at four social media marketing world |
| 0:05.0 | 2025 includes, number one, a marketing futurist who predicts industry shifts before they happen. |
| 0:13.3 | Number two, a viral video expert who has helped countless brands reach millions of people. |
| 0:20.5 | Number three, an Instagram specialist whose AI strategies are revolutionizing content creation. |
| 0:27.1 | Number four, a YouTube sensation whose strategies have generated over 350 million views. |
| 0:34.6 | To discover who they are and how they can transform your marketing, visit |
| 0:39.4 | social media marketing world.com. Welcome to the social media marketing podcast, helping you |
| 0:49.6 | navigate the social media jungle. And now here is your host, Michael Stelzner. |
| 0:56.1 | Hello, hello, hello. |
| 0:57.2 | Thank you so much for joining me for the social media marketing podcast, brought to you |
| 1:01.4 | by Social Media Examiner. |
| 1:03.2 | I'm your host, Michael Stelzner, and this is the podcast for marketers and business owners |
| 1:07.5 | who want to know how to navigate the ever-changing marketing jungle. |
| 1:12.6 | Today I'm going to be joined by Brooke Sellis, and we're going to explore the concept of social |
| 1:17.1 | care, and we're going to talk about how social care can actually be a marketing and sales engine |
| 1:22.4 | for your business. If you're just commenting on posts that you put out on the social platforms, you are really missing an opportunity. |
| 1:30.8 | And today, Brooke and I are going to unpack that. |
| 1:33.2 | If you're new to this show, follow this show and whatever podcast app you're listening to us on. |
| 1:38.1 | We've got some great content coming your way. |
| 1:40.1 | Let's transition over to this week's interview with Brooke Sellis. |
| 1:44.6 | Helping you to simplify your social safari. |
| 1:49.2 | Here is this week's expert guide. |
... |
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