Sophie Dekkers: Meet the easyJet Chief Commercial Officer responsible for £9 billion revenue

My Duvet Flip by Jack Parsons

Jack Parsons

Business, Careers

4.2 • 5 Ratings

🗓️ 10 March 2025

⏱️ 48 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

Check out the latest careers at easyJet:

https://bit.ly/3yCRlNS

Episode Guest

Sophie Dekkers, Chief Commercial Officer at easyJet meets with Jack Parsons (Jackson) UK's Chief Youth Officer.Episode Timestamps

0:00 – Intro: Meet Sophie Deckers

0:23 – From Boots Announcer to easyJet CCO

1:07 – What is the Orange Spirit?

1:34 – Sophie’s First Job & Early Career Lessons

2:55 – The Power of Curiosity & Always Saying "Yes"

4:23 – How to Get Noticed & Advance in Your Career

6:09 – Sophie’s Advice for New EasyJet Employees

7:12 – The 15-Minute Coffee Rule for Networking

9:00 – Stepping Outside Your Comfort Zone

11:01 – What Does an Airline Scheduling Team Do?

12:56 – The Process of Adding 105 New Routes!

14:48 – How EasyJet Decides Where to Fly Next

17:18 – The Importance of Joining a Small Team

19:08 – Sophie’s Unexpected Journey to EasyJet

22:25 – Hard Work Pays Off: Career Progression Advice

26:28 – Sophie’s 7 Careers in 1 Company!

30:07 – Getting Promoted While on Maternity Leave

33:51 – Managing £9 Billion in Revenue at easyJet

35:01 – Breaking Stereotypes in the Airline Industry

36:27 – EasyJet’s Employee Resource Groups & Diversity

39:48 – Rolling Up Your Sleeves: Leadership Mindset

40:02 – Only 6% of Pilots are Women – How to Change That

42:39 – Creating a Workplace Where Everyone Belongs

45:30 – The Secret to Staying Positive in a High-Pressure Job

46:14 – Sophie’s "Duvet Flip" – What Gets Her Out of Bed in the Morning

48:02 – Final Thoughts & Career Advice for SuccessEpisode PartnereasyJet streamlines affordable travel for all, with every role crucial in connecting millions via Europe's top airline network. With an innovative culture, easyJet empowers you to shape travel's future.Disclaimer:The content provided on My Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and My Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-adviceIf you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Transcript

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0:00.0	I was always putting my hand up, even at Boots, I was putting my hand up to get involved in other departments to learn more.
0:05.0	I was actually at one point the Tannoy lady at the Cardiff Boots branch, so the ping-bong, staff announcement, that was me.
0:11.0	And I was always just intrigued and eager to learn.
0:13.0	That attitude is just brilliant, be eager, want to move forward, it feels like you're very curious.
0:20.0	Hi, my name is Sophie Decker's.
0:22.6	I'm Chief Commercial Officer at EasyJet.
0:25.6	We employ 18,000 people across Europe, and this is my DuPay Flip.
0:30.6	If you were to look at your CV in 12 months' time, what are you adding to it that you won't
0:34.6	add if you just carrying doing the same thing?
0:36.6	How did you go from boots to land that first job at EasyJet?
0:40.9	I've always worked hard, that's something that's in me and I'm very lucky to have that
0:44.3	over time it gets noticed.
0:45.7	Are you going to become a pilot? Who knows?
0:47.5	No. Well I've tried in the simulator and I didn't do too badly.
0:51.4	Instead of an F1 driver maybe I could be going to pilot. We talk at easy jet about the orange spirit.
0:56.0	We can't bottle it, but it is this sense of positivity.
0:59.2	There's no kind of, oh, that's beneath me or I can't do that.
1:01.8	What should dovet flip?
1:02.7	What gets you out of bed in the morning to flip the duvet?
1:04.7	My duvet is...
1:08.6	Sophie, welcome to my duvet flip.
1:10.4	How are you? I'm very well. Thanks Jack. Thanks for having me.
	...

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