The AI Skills You Should Be Building Now

HBR IdeaCast

Harvard Business Review

Leadership, Entrepreneurship, Communication, Marketing, Business, Business/management, Management, Business/marketing, Business/entrepreneurship, Innovation, Hbr, Strategy, Economics, Finance, Teams, Harvard

4.4 • 1.9K Ratings

🗓️ 10 September 2024

⏱️ 28 minutes

🔗️ Recording | iTunes | RSS

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Summary

Generative artificial intelligence is here to stay, and that means employees and managers need to think even more carefully about how to make the most effective use of it. Accenture's H. James Wilson, global managing director of technology research and thought leadership, and Paul R. Daugherty, chief technology and innovation officer, argue that we all need to build what they call "fusion skills." They include intelligent interrogation (using research-backed prompting techniques to deliver better results), judgment integration (ensuring there is a human in the loop when necessary), and reciprocal apprenticing (training ChatGPT, Claude, Co-pilot or proprietary tools to improve while we get better at working with them). They offer advice on how to hone all three. Together, they wrote the HBR book Human + Machine: Reimagining Work in the Age of AI, now available in a New and Expanded Edition as well as the HBR article “Embracing Gen AI At Work.”

Transcript

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0:00.0	Got 30 minutes?
0:02.0	Join Capital Group CEO Mike Gittlin for a new monthly edition of the Capital Ideas
0:07.2	podcast brought to you by Capital Group, home of American Funds Distributors Inc.
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0:12.6	Subscribe wherever you get your podcasts. Welcome to the H.BRA Ideacast from Harvard Business Review. I'm Allison Beard.
0:33.0	Generative AI has been heralded as a breakthrough technology for workers in a wide variety of industries. Creative it. But beyond playing around with ChatGPT, Claude, Adobe's AI tools or Microsoft's
0:55.8	co-pilot, what can you do to understand and get comfortable with these tools?
1:00.8	How do you make them work for you? How do you master them? Whether you're really
1:05.2	excited about Gen AI or worried it will make your job obsolete, it's time to learn
1:10.1	what our guests today call fusion skills, ways of working with large
1:14.0	language models that will help you get the most out of them and set you up for
1:18.0	success in this new world of work. H. James Wilson is the Global Managing
1:22.4	Director of Technology Research and Thought Leadership at
1:24.8	Accenture, and Paul R Doherty is Accenture's Chief Technology and Innovation Officer.
1:30.6	Together they wrote the HPR book Human Plus Machine,
1:34.0	reimagining work in the age of AI, which is now available in a new and expanded edition,
1:39.0	as well as the HBR article Embracing Gen AI at work.
1:44.0	Paul, Jim, thanks so much for joining me.
1:46.0	Yeah, Allison, looking forward to discussion.
1:48.0	Great to be here, Allison.
1:49.0	This might seem obvious, but why does Gen AI as opposed to the AI that's been
1:57.8	around for years promise to be so revolutionary for all kinds of workplaces.
	...

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