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Tech Life

The dangerous job of online moderating

Tech Life

BBC

Tech News, News, Technology

4.4221 Ratings

🗓️ 12 November 2024

⏱️ 27 minutes

🧾️ Download transcript

Summary

We hear from a former moderator in Kenya who was left traumatised by his previous job. And we ask what video games could do to be more accessible to blind people. Plus – the radar tech used to help with online mapping. Warning: This episode includes a description of child sexual abuse.

We love hearing from you on Tech Life. You can email us at [email protected] or Whatsapp us on +44330 1230 320.

Presenter: Graham Fraser Producer: Imran Rahman-Jones Editor: Monica Soriano

(Image: A man in glasses looking at a screen, with writing digitally imposed in front of his face. Credit: Getty Images.)

Transcript

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0:00.0

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There's probably another podcast on there that you're absolutely love.

0:37.8

Welcome to TechLife from the BBC World Service, the programme about how technology impacts

0:43.9

all of us around the world. I'm Graham Fraser and this week we find out more about moderators,

0:50.0

the people cleaning up the internet, sometimes at a huge personal cost.

0:54.9

We'll have more on this in a moment.

0:57.0

Also in today's programme, we discover how developers are making games work for people with sight

1:02.0

loss.

1:03.2

If you add in a sound cue that says, oh, this is an attack I need to block, this is an attack

1:08.3

I need to dodge, that could make a game accessible to dodge. That could, you know, make a game

1:11.5

accessible in theory. And we meet the coastal rescue team in Scotland who have worked out how

1:16.2

to map fast-changing tidal flats. We've spoken before on TechLife about the people who work behind the scenes to filter out the worst content from ever reaching our screens on social media, the moderators.

1:47.4

Now, our technology editor Zoe Kleinman has been looking into this more closely

1:51.6

and spoke to the people who have done the job about the effect it's had on them.

1:56.9

She's made a documentary series called The Moderators and joins me now in the TechLife studio.

2:02.0

Hi Zoe. So tell us what is the program about and what do moderators have to do on a daily basis?

...

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