The Experience Economy - The Customer Journey and Unique Experiences Are The Secret To Making Millions | Wise Investor Segment

Millionaire Mindcast

Matt Aitchison Media, Inc

Productivity, Stocks, Realestate, Lifestyle, Finance, Commercialrealestateinvesting, Personalgrowth, Entrepreneur, Business, Entrepreneurship, Rich, Mastermind, Money, Personalfinance, Millionaire, Mentorship, Realestateinvesting, Success, Mentor, Wealth, Investing, Millennials

4.4 • 716 Ratings

🗓️ 28 February 2025

⏱️ 23 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

In today’s market, it’s not just about what you sell—it’s about the experience you create. In this episode of Wise Investor Segment, host Matty A. dives into the Experience Economy and reveals why businesses that prioritize customer journeys and unique experiences are the ones making millions.

Learn how top brands and real estate investors leverage this powerful strategy to attract loyal customers, increase profits, and stand out from the competition. Whether you’re in commercial real estate, entrepreneurship, or investing, this episode will show you how to create value beyond just transactions.

Tune in now to discover how crafting unforgettable experiences can be your ultimate wealth-building strategy!

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Transcript

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0:00.0	I was at ICSC, which is the international conference of shopping centers a few weeks
0:12.1	back.
0:12.5	And I got into a really interesting conversation with a billion dollar developer.
0:18.8	And one of the things that he said really stuck with me, it actually affirmed a lot of the
0:23.6	beliefs that I have in some of the strategies and things that I'm thinking about in terms of
0:27.9	how I build wealth through my real estate investments.
0:31.2	And I wanted to share it with you guys.
0:32.4	He told me that every new development that they are working on has a major, and he like asterisk, like emphasized,
0:41.1	a major emphasis on experiential hospitality. Why? Because people don't just want products or
0:52.0	services anymore. He was like, they don't just want to buy your product or, you know, get your service.
0:59.8	They want to experience it.
1:02.5	They want to be entertained.
1:04.7	They want to be able to create memories.
1:07.2	They want to feel something.
1:09.8	And this conversation really got me thinking because I believe that.
1:13.3	I feel that I want that myself.
1:15.8	And when I think of more and more of the upcoming generations that are stepping into adulthood
1:23.5	and their purchasing power and who they decide to buy from or where they decide to stay or go
1:31.6	and patronize, a lot of it is going to be based on an emotion, an experience, a feeling, not just
1:39.3	a physical product or service. So in today's episode, we're going to break down why customer journeys and experiences
1:48.3	are the key to long-term success, whether this is in your business, your real estate investments
1:54.1	or assets, whatever that might mean to you, right?
	...

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