The Five Lies of Corporate Culture — From the Vault

Andy Stanley Leadership Podcast

Andy Stanley

Business

4.6 • 2.2K Ratings

🗓️ 20 January 2025

⏱️ 41 minutes

🔗️ Recording | iTunes | RSS

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Summary

Creating and maintaining corporate culture can sometimes feel insignificant, but healthy organizational culture is a strategic asset that drives customer and employee retention, customer satisfaction, and profitability. In this episode from 2021 former Southwest Airlines Senior Vice President of Culture and Communications, Ginger Hardage, and I discuss five common misconceptions that stand in the way of healthy corporate cultures.

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Transcript

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0:00.0	Hey, everybody. Welcome to the Andy Stanley Leadership Podcast, where we help leaders go further, faster.
0:07.7	I'm Andy, and today our topic is corporate culture and to ensure that this month's podcast will actually help you go further faster.
0:16.3	My special guest is Ginger Hardidge, who you may know as the Senior Vice President of Culture
0:22.9	and Communications at Southwest Airlines during her 25-year run.
0:28.5	We're going to talk about that.
0:29.8	Well, Southwest, Ginger led the team responsible for building and sustaining that legendary
0:34.9	culture that we are all familiar with.
0:36.9	We either encountered it or we heard about it
0:39.7	until, honestly, we were tired of hearing about it because it made many of us feel like we have
0:44.1	fallen way behind in creating an energetic culture. Anyway, so for sure, we have an expert in the
0:50.1	room when it comes to corporate culture. Thanks for joining us, Ginger.
0:54.0	Andy, thank you so much.
0:55.6	You know, my first encounter with you was in person was backstage at Leadercast.
1:01.2	Yep.
1:01.6	And I felt no pressure to be there in front of a legend and about to be presenting in front of thousands.
1:09.2	But no surprise you were encouraging and just set the
1:12.9	right tone. And boosting others' confidence just comes naturally to you. I can't imagine that
1:19.7	anyone needs to boost your confidence. But thank you for saying that. It's always interesting
1:25.9	who we meet in green rooms, isn't it?
1:28.6	It is. It is. And I usually meet people that I listen to their podcast, I read their books, and so it's always such a treat.
1:37.2	Yeah, I actually call those folks my green room friends because I only see them in green rooms. It's like, oh, there's those famous people I only see in green rooms,
1:44.6	and we act like we know each other.
	...

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