The hidden costs of instant grocery delivery services
Axios Re:Cap
Axios
4.5 • 705 Ratings
🗓️ 10 December 2021
⏱️ 11 minutes
🧾️ Download transcript
Summary
Transcript
Click on a timestamp to play from that location
| 0:00.0 | Hi, I'm Erica Pandy, and welcome to Axios Recap, where we dig into one big story. |
| 0:08.0 | It's Friday, December 10th, and we're focused on 10 to 15-minute grocery delivery. |
| 0:17.0 | Online grocery was a niche market before the pandemic. |
| 0:26.3 | Most consumers opted to go to the stores to pick out their bananas and apples or whatever it was themselves. |
| 0:32.2 | The thinking was, if I order online, will I receive bruised vegetables or sour milk? |
| 0:35.6 | But that equation changed when the fear of COVID loomed large. |
| 0:38.0 | It pushed those who had tried grocery delivery in the past to do it more, and those who hadn't to get on board. As a result, the industry has |
| 0:43.9 | seen a serious uptick. Online grocery orders grew 80% in 2020 and then another 17% this year, |
| 0:51.1 | according to Korsite research. But there's still tons of room to grow. Online |
| 0:55.7 | grocery is still just around 10% of the overall grocery market. Companies like DoorDash want to |
| 1:01.5 | tap into this boom by adding even more convenience. This week, DoorDash announced a New York |
| 1:06.4 | City pilot that offers grocery delivery in just 15 minutes. There are other companies out there that say |
| 1:11.9 | they'll do it in 10, but pulling that off takes enormous resources and labor. To be quick and |
| 1:17.4 | convenient for consumers, it requires putting up micro warehouses throughout cities, replacing bodegas |
| 1:22.8 | and small shops. So will 10 to 15 minute delivery become the new normal, just like Amazon Prime made consumers |
| 1:28.9 | expect one-day shipping? And if it does take off, how will it change the labor market, or even |
| 1:34.0 | the way our downtown's look? In a moment, I'll be joined by Greg Lindsay, a senior fellow at |
| 1:39.0 | MIT's future urban collectives lab. We'll dig into the rise of super-speedy grocery delivery |
| 1:44.1 | and what it means for our cities. We'll dig into the rise of super speedy grocery delivery and what it means for |
| 1:45.3 | our cities. We're now joined by Greg Lindsay, a senior fellow at MIT's Future Urban Collective's |
| 1:52.4 | Lab. Hey, Greg. Hi, Erica. So Greg, the upside to something like DoorDash's 15-minute grocery |
| 1:58.7 | delivery is convenience. But what are some of the big costs |
... |
Transcript will be available on the free plan in -1202 days. Upgrade to see the full transcript now.
Disclaimer: The podcast and artwork embedded on this page are from Axios, and are the property of its owner and not affiliated with or endorsed by Tapesearch.
Generated transcripts are the property of Axios and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.
Copyright © Tapesearch 2025.