The unusual way we give feedback at our companies

Marketing School - Digital Marketing and Online Marketing Tips

Eric Siu and Neil Patel

Careers, Business, Marketing

4.6 • 1.3K Ratings

🗓️ 7 February 2025

⏱️ 15 minutes

🔗️ Recording | iTunes | RSS

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Summary

In episode #2913, Eric Siu and Neil Patel discuss the evolution of feedback styles in both personal and professional contexts. They explore the importance of authenticity in leadership, the balance between public and private criticism, and the necessity of direct feedback for organizational growth. Don’t forget to help us grow by subscribing and liking on YouTube! Check out more of Eric’s content (Leveling UP YT) and Neil’s videos (Neil Patel YT) TIME-STAMPED SHOW NOTES: (00:00) The Evolution of Feedback Styles (06:03) Authenticity in Leadership and Feedback (12:10) Public vs. Private Criticism: Finding the Balance (14:53) That’s it for today! Don’t forget to rate, review, and subscribe! Go to https://www.marketingschool.io to learn more! Leave Some Feedback: What should we talk about next? Did you enjoy this episode? If so, please leave a short review. Connect with Us: Single Grain << Eric’s ad agency NP Digital << Neil’s ad agency X @neilpatel X @ericosiu

Transcript

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0:00.0	Do you think your feedback style is unusual and have you changed it over the years?
0:04.0	What do you mean by feedback style? The way you give feedback to people is pretty direct, you would say?
0:09.0	Yeah. Yeah, exactly. But have you changed it at all? Do you, okay, talk about the unusual way that you give feedback at your company and if you've changed it at all over the years.
0:17.0	I'm still direct. I was talking to someone the other day and she knew I was getting frustrated.
0:23.9	And she was telling me, she's like, Neil, the problem with you is if you're not working with someone who is really smart and she's not saying I'm smart, she's implying it.
0:34.8	I'm not saying that's true.
0:36.5	She's like, if you're not working with
0:37.9	someone who's really smart, you just don't get along with them and you don't have the patience
0:41.7	and you're just ready to figure it out some other way. And I was like, you probably have a good
0:49.1	point. But yeah, I've always been direct. And the reason I love working with her specifically is she's smart.
0:55.5	And when I try to make a change, I want to do something,
0:58.1	she'll provide me data really quickly and tell me of something,
1:01.3	how much it can hurt the business based on the change I want to make or how much it could help.
1:05.5	Yeah.
1:06.1	So in essence, she's learned how to really work with you and what you like and what you don't like.
1:11.0	Yeah, but I don't work with her much at all.
1:12.7	Like I would say over a course a year, on a normal year, I merely have three hours worth of conversations with her.
1:19.2	That's a lot.
1:20.2	For the year. For the whole year.
1:21.5	Okay, that's not a lot. That's not a lot.
1:22.6	Yeah. Okay. So, okay, let me ask you this, but I'm intense. That's the problem.
1:27.5	And people, you know, a great example of this is I'm running ads right now and I'm getting
	...

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