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12 Hour Sound Machines for Sleep (no loops or fades)

Update on Why the Feed Disappeared Last Week! πŸ”

12 Hour Sound Machines for Sleep (no loops or fades)

Dwellspring

Mental Health, Education For Kids, Kids & Family, Health & Fitness

4.4 β€’ 1.1K Ratings

πŸ—“οΈ 2 December 2024

⏱️ 5 minutes

🧾️ Download transcript

Summary

So sorry about the bug you all experienced on Spotify last week πŸ‘Ž! Listen to this update where I provide some more context, as well as steps you can take to ensure you always have access to the Sound Machines you all depend on! 😴 Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

Click on a timestamp to play from that location

0:00.0

Hey guys, I just wanted to provide a quick update regarding the issue that everyone experienced

0:06.8

on Spotify last week. So on Thursday, Thanksgiving Day, actually I woke up to just a flurry

0:13.8

of messages, a lot going on. The feed had dropped off of Spotify. It was just nowhere to be found.

0:20.0

I had no idea what was going on.

0:22.3

It was on, yeah, it was just completely gone. Spotify had removed it from their platform entirely.

0:28.0

So I spent the day just scrambling, trying to get a hold of Spotify, figuring out what happened,

0:33.8

how it got removed, why it got removed. No need to go into all those details.

0:38.0

But I just, I wanted to provide a bit of an explanation and context because you guys really

0:42.7

rely on these sound machines. These are really important. I know sometimes it can feel silly

0:47.9

because it's just green noise or brown noise or a babbling brook, but they're really important.

0:53.3

And they become somewhat of a

0:55.1

habit for you to go to sleep to manage your anxiety to mask out noise of your neighbors or coworkers

1:01.8

it's important for you to have them and I take that responsibility of the content that I've

1:06.4

created that you've all integrated into your lives really seriously. I really do. And so I worked really

1:12.8

hard on Thursday to get a hold of Spotify. It was pretty tricky because of the holiday, they

1:16.8

weren't super responsive. But ultimately got a hold of them. I did not get, I just want to be totally

1:22.0

transparent, did not get a great actually really got no explanation on how it happened why it happened why they did that

1:29.6

um i got it back on like all of a sudden i just got an email that said it's been restored

1:35.8

you can find it now again on your feed um and i i do not know what happened i'm trying to follow up

1:42.7

and figure out um how to make sure that doesn't happen again on Spotify.

1:47.6

But I wanted to provide you guys with a few different mitigations if that ever does happen again.

1:52.3

I don't plan on it happening.

...

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