And it all comes down to responsiveness.

You know, if you have that kind of volume, how quickly are you guys responding to them

around the country?

What do you guys do with nighttime leads or weekend leads?

You guys may be crushing it and you obviously are at that scale to be to have that conversion

rate is already amazing, but it's probably because maybe you have a really aggressive,

good strategy up front quickly

for speed to lead. But what happens after hours? What happens on weekends? What happens when you

can't get a hold of those people? Those attempts start to drop very quickly, and there's so much

there. Half your leads are coming in at night. Those are perfectly good, and our studies have shown

across tens of millions of conversations. We just

released the report, conversational insights report, showed that leads that come in after hours

convert at about 5 to 10 percent higher rate than daytime leads. And the reasoning behind it is

that people are more focused and they have less distractions in the evenings.

Welcome to the Home Service Expert,

where each week Tommy chats with world-class entrepreneurs and experts in various fields,

like marketing, sales, hiring, and leadership,

to find out what's really behind their success in business.

Now, your host, the Home Service Millionaire, Tommy Mello.

Hey guys, welcome back to the Home Service expert. I'm your host, Tommy Mello. And today I got a

special guest joining us from San Diego, David Tell. Is it Tell? Yeah, David Tall.

Tall. I screwed it up. I tend to do that.

...