Why do you leave restaurant reviews?

Why'd You Push That Button?

Vox Media Podcast Network

Society & Culture, Arts, Technology, Design

4.4 • 683 Ratings

🗓️ 10 April 2018

⏱️ 35 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

Kaitlyn and I love food; take that above photo of us as proof. We’re often conflicted about leaving reviews for restaurants, however. Kaitlyn has never written a Yelp review, whereas I’ve written only one. We worry about reviews as a whole. Should everyone be a reviewer? Are people good? Do they want to intentionally ruin each others’ livelihoods? For this week’s episode of Why’d You Push That Button, we look into restaurant reviews and why people leave them. We talk to a Yelp Elite member, Dominek, as well as a restaurant owner named Benham about how Yelp affects their lives. Then we take our questions to Brian Boshes, product manager of contributions and community, who explains why he thinks people leave reviews and whether they’re tearing apart the fabric of our society. (sent via text by Ashley Carman) Learn more about your ad choices. Visit podcastchoices.com/adchoices

Transcript

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0:24.5	Sign up for your $1 a month trial at Shopify.com slash setup.
0:30.1	All right.
0:30.6	Do you ever leave Yelp reviews?
0:32.1	No.
0:32.5	But I love to read Yelp reviews.
0:34.5	So I only review on Yelp when I'm like really mad about something. If I don't like something, I feel like I don't need to waste my energy.
0:39.3	So I've threatened to leave Yelp review once.
0:41.3	I just think that like everyone who writes Yelp reviews works for like the competitor.
0:45.3	I've gotten like a lot of free meals from restaurants.
0:47.3	I only review if it's really good or really bad.
0:49.3	So I use a different ass.
0:51.3	Find me gluten-free. I opened Yelp to find a good restaurant while on a business trip, and they roasted me saying that it was a very American thing.
0:58.7	Hello, welcome to Why'd You Push That Button, a show where Ashley Carmen, hello, and Caitlin Tiffany, that's me, talk about all of the tiny tech decisions that influence our lives. What are we talking about today?
1:11.7	Today, we are talking about reviews.
1:14.7	We're kind of talking about Yelp reviews very specifically, but you know, you can extrapolate and do reviews as a whole.
1:21.7	Food reviews, restaurant reviews.
1:23.5	Anything where you're prompted to just like tap a little star rating.
	...

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