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The Playbook With David Meltzer

Why Tough Bosses Build Strong Founders

The Playbook With David Meltzer

David Meltzer, Entrepreneur.com

Entrepreneurship, Business, Careers

4.61.9K Ratings

🗓️ 10 April 2025

⏱️ 14 minutes

🧾️ Download transcript

Summary

In today’s episode, I sit down with Ray Hespen, CEO and co-founder of Property Meld, a fast-growing software company transforming how property maintenance is managed. With roots in manufacturing and a mindset shaped by lean margins and tough bosses, Ray shares how he built a platform that now serves over 730,000 rental units. We talk about conviction, leadership, and the uncomfortable truths of entrepreneurship. Ray opens up about the moments he nearly walked away and what kept him going. His journey is built on clarity, pressure, and a relentless push to create something better in one of the most essential industries in America.

Transcript

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0:00.0

Welcome back to office hours. I'm David Meltzer and we're here at the serious XM studios in the

0:05.4

win lobby in Las Vegas and this next guest is a true entrepreneur. Ray has been, has been

0:12.0

changing lives in the biggest industry career and job opportunity in America. It's something

0:18.0

that's been protected by the government since the inception of the Declaration of Independence. That's the landowner. And one of the most important

0:25.7

things for the landowner is property management. He's the CEO and co-founder of Property Meld,

0:32.5

one of the biggest communities of property managers and maintenance people in the world. No better person to lead that

0:39.3

than my friend Ray Hespin. Welcome to office hours. Hey, thank you so much. Super excited to be here

0:45.3

and excited to talk about the thing that you had mentioned is that maintenance. It's interesting

0:51.0

because we have a difficult time finding good guests and good hosts.

1:02.9

So I had to use you to attract all of, you know, we have Tom Billioux and Jack Canfield and Jay Abrams coming on.

1:08.6

But I had to use the fact that you are going to be here in order to effectuate those guys coming.

1:11.5

And I just wanted to thank you humbly for you being here.

1:17.1

To that measure, a lot of people may not know who you are and what property Meld is.

1:22.0

So I thought I'd start for those few people of the 7.6 billion people on the internet that may not know who Ray has been or David Meltzer is.

1:25.7

Give me an idea of why that community grew so fast and what

1:28.9

the community represents. Yeah, so I'm super thrilled to be on this group and there's somebody on the

1:34.6

panel that has has had an immense impact on that land ownership and being a landlord. If we think

1:40.6

about property ownership and management, a lot of people are living in rentals these days, more and more every day.

1:46.9

And there's a lot of people creating a bunch of wealth in that.

1:49.3

But as that's happening, making sure that it's managed really well and maintained really well, starting to become really important.

1:55.7

And so we started a platform about 10 years ago that really spent time to make an exceptional maintenance

2:01.8

experience while keeping costs down for the actual landlord themselves. And so we've grown to

...

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