We're so worried about not hurting someone's feelings or not offending them that we

failed to tell them something they'd be better off knowing in a long run.

Welcome to the Business Made Simple Podcast,

brought to you by the HubSpot Podcast Network.

I'm James Sweeting.

And I'm Bobby Richards.

And here on the show, each episode is geared toward

helping you become a better business owner

and to accomplish that, you need to build your business like an airplane.

Think of it this way. The cockpit is your leadership. The right engine is your marketing.

The left engine, your sales. The wings are your products. Overhead is management and operations, and the fuel tanks are your cash flow.

And when you strengthen and develop these six parts of your business, your small business will take off.

Today's conversation is all about leading and managing your team.

Do you ever struggle with giving honest feedback because you don't want to hurt someone's feelings?

Yeah, my hands raised for that one.

Well, in this episode, Kim Scott, author of radical candor and radical respect, shares her proven

frameworks with you for balancing care with being direct. She breaks down how to avoid the pitfalls of

ruinous empathy and manipulative insincerity, guiding you

to ultimately foster a culture of open, honest communication that leads to better results

and just a better life. By applying these principles you're not

only going to strengthen your team's performance but you're also going to build deeper

more trusting relationships. It's a win-win. When you care personally and challenge

...