#369 - The "charge-back" crisis causing stylists thousands

Thriving Stylist Podcast

Britt Seva

Stylist, Business, Hair, Hairstylist, Marketing, Salon, Careers, Businessbuilding

4.7 • 2K Ratings

🗓️ 20 January 2025

⏱️ 26 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

As we all know, the economy is a little bit shaky right now, and desperate times call for desperate measures. Sometimes this leads to good people doing things they wouldn't normally do, and today we are talking about credit card charge-backs.

In this episode, I share how these charge-backs work, the way that they are processed, and how to protect yourself if you find yourself in this situation.

As we wade through these uncertain times, it’s not about making things more difficult for the client, but it’s about preparing yourself for success. I think that this conversation we’re having today is a step in that direction, and I hope this helps you become aware of what you can do in these situations should they happen to you.

Do you have a question for me that you’d like answered in a future episode like this one? A great way to do that is to head over to Apple Podcasts and leave a rating and review with your question. I'm looking forward to answering your question on a future episode on the podcast!

If you’re not already following us, @thethrivingstylist, what are you waiting for? This is where I share pro tips every single week, along with winning strategies, testimonials, and amazing breakthroughs from my audience. You’re not going to want to miss out on this.

Learn more at: https://thrivingstylist.com/podcast/

Transcript

Click on a timestamp to play from that location

0:00.0	Do you feel like you were meant to have a kick-ass career as a hairstylist?
0:05.8	Like you got into this industry to make big things happen?
0:09.1	Maybe you're struggling to build a solid base and want some stability.
0:12.5	Maybe you know social media is important, but it feels like a waste of time because you
0:16.1	weren't seeing any results.
0:17.9	Maybe you've already had some amazing success, but are craving more. Maybe you're
0:21.9	ready to truly enjoy the freedom and flexibility this industry has to offer. Cutting and
0:26.9	coloring skills will only get you so far, but to build a lifelong career as a wealthy
0:31.5	stylist, it takes business skills and a serious marketing strategy. When you're ready to quit
0:36.6	just working in your business and start working on it,
0:39.0	join us here where we share real success stories from real stylists.
0:42.6	I'm Britt Siva, social media and marketing strategist just for hairstylists,
0:46.3	and this is The Thriving Stilist Podcast.
0:51.3	What is up and welcome back to the Thriving Stilist podcast.
0:57.6	I'm your host, Britt Siva. And this week, we're talking about the chargeback crisis that is costing stylists thousands. This is really
1:04.4	interesting. So if you don't know what I mean by chargeback, I want you to imagine this. You go have a meal at a restaurant and you eat your
1:14.7	entire lunch and you pay for it by credit card. And a couple weeks later, you call your credit card
1:21.6	company and report it as fraud or say that you were dissatisfied with the meal and you asked to be refunded the money.
1:30.8	Oftentimes, the credit card company will fight to protect the consumer on that and the restaurant
1:36.8	will lose out on the cost of the lunch you ate and enjoyed. Now, I know most of us listening to
1:42.5	this would never do something like that. I can't say that I've ever done something like that. Now, I know most of us listening to this would never do something like that. I can't
1:45.5	say that I've ever done something like that. However, it happens. And the reason I'm recording
	...

Transcript will be available on the free plan in -71 days. Upgrade to see the full transcript now.

Previous episode | Next episode

Disclaimer: The podcast and artwork embedded on this page are from Britt Seva, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of Britt Seva and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.