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The Way I Heard It with Mike Rowe

425: Darrell Lester—The Eight Letter F Word

The Way I Heard It with Mike Rowe

The Way I Heard It with Mike Rowe

Society & Culture, History

4.839.1K Ratings

🗓️ 11 February 2025

⏱️ 96 minutes

🧾️ Download transcript

Summary

Former vice president of marketing at Publishers Clearing House, Darrell Lester, tells the inside story of how PCH started as a mom & pop shop, meteorically rose to one of the most beloved companies in America, and then was nearly destroyed by bad press and lawsuits because of greed. Darrell witnessed it all and chronicled it in his book, Downfall of an Icon: The True Story of Publishers Clearing House.

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Transcript

Click on a timestamp to play from that location

0:00.0

Hey guys, it's the way I heard it. You know me, and you probably know Chuck. And if you don't,

0:07.2

boy, are you in for a treat because Chuck and I are both here today along with another,

0:11.4

I don't want to overstate it, old friend, but another guest that I'm going to go ahead and call great.

0:17.7

Yeah, he's absolutely great. He's a guy who has seen a lot about a topic that everyone

0:23.5

is slightly familiar with, knows, but doesn't know a lot about, and he knows a lot about it.

0:29.1

Spoiler alert, it's the publisher's clearinghouse. The people who have been sending you

0:34.8

magazines or your friend's magazines. I don't think you can be alive today

0:39.2

and certainly be over like 20 and not no publisher's clearinghouse. Did you ever fill the stuff out

0:45.8

and unpeel the things and enter the page? Yes. I did. Oh yeah, me too. Me too. I loved it.

0:51.3

I took a deep dive in it. I found it both complicated and annoying,

0:54.9

but I thought the whole time. Promising, right? Promising, you know, and I'm like, I'm getting a great

1:00.1

bargain on some magazines and I have a chance to win a great deal of money. Yes. And so I did it,

1:05.5

like with millions and millions of other people, but oh my God, this guy,aryl Lester, has written a book called Downfall of an Icon.

1:16.2

And Daryl, in 1973, got hired right out of college.

1:21.4

He was a math major.

1:23.0

And this little Monpaw company needed him to make some arithmetic sense out of their mailings.

1:30.2

He stayed for 30 years.

1:32.0

He became a senior vice president.

1:33.8

And he had a front row seat to what happened that A, made this a multi-billion dollar company.

1:40.6

And B, the most beloved brand in the country for a time.

1:46.0

And then?

1:47.0

Not so much.

...

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