Adjusting your Leadership Style to Bring Out the Best in your Employees

The Home Service Expert Podcast

Tommy Mello

Business, Management

4.8 • 705 Ratings

🗓️ 9 September 2022

⏱️ 67 minutes

🔗️ Recording | iTunes | RSS

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Summary

Danny Kerr is the Co-Founder & Managing Partner at Breakthrough Academy, a company made to help contractors transition from being doers of all things, to builders of great systems and leaders of great people. At 20 years old, Danny took a leadership position for a franchise company and grew sales by 300% in one year, and over the next six years was managing over 150 staff in the organization.

In this episode, we talked about training, recruitment, ROI, KPIs, leadership, working environment, productivity...

Transcript

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0:00.0	with anyone who's having an issue, people are slouching, everybody's tired, no one's committed.
0:05.0	It's like, what's the issue? Well, there's no alignment between the two of you.
0:09.0	And I think you can go immediately to problem solving, which is like, how do we get the KPI's up?
0:14.0	What's wrong with you? Let's fix this? Like fix, fix, fix, fix. or you can go to before we can get to that, we need to get on the same page.
0:23.8	We need to have some common ground here established.
0:26.9	And the only way to do that is to take the time to build up that relationship again
0:31.4	through what I call it's like conflict management.
0:33.8	And it's simple, it's super simple, but it's something that I think because we're emotional people and we're just busy, we don't do a good job of it.
0:40.3	Welcome to the Home Service Expert, where each week, Tommy chats with world-class entrepreneurs and experts in various fields, like marketing, sales, hiring, and leadership, to find out what's really behind their success in business. Now, your host,
0:56.5	the Home Service Millionaire, Tommy Mello.
1:01.9	Hey guys, welcome back to the Home Service Expert Podcast. You guys probably know my guest. His name's
1:08.4	Danny Kerr. He's out of Abbotsford, British Columbia, Canada. He's an expert in leadership culture, hiring recruitment, structure development, and employee training. He's the co-founder and managing partner of Breakthrough Academy, a company that's made to help contractors transition for being doers of all things to
1:28.7	builders of great systems and leaders of great people. BTA is currently working with over
1:34.0	300 entrepreneurs across the United States and Canada, collectively producing over 912 million
1:40.8	in annual revenue. In 2019, it was ranked as Canada's 32nd top growing company
1:46.4	by the Gloves and Mail's report on business. In Canada's 16th fastest growing
1:51.8	startup by McLean's magazine in 2018. So you've been here a few times. Why don't you just tell us
1:59.1	what's been going on lately?
2:01.0	I just heard a rumor that I think is true.
2:03.4	I think they're getting rid of LSA ads in Canada.
2:07.1	LSA is going away.
2:09.1	I don't even know what LSA is, so you tell me?
	...

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