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Amazon Ring CEO Liz Hamren on AI and the future of home monitoring

GeekWire

GeekWire

Technology, Tech News, News

4.4116 Ratings

🗓️ 13 January 2024

⏱️ 25 minutes

🧾️ Download transcript

Summary

Liz Hamren has been CEO of Amazon's Ring business for almost a year, as the successor in the role to Ring founder Jamie Siminoff.

Hamren previously held technology and business leadership positions at companies including Dropcam, Microsoft, Oculus, and Discord, and was involved in product launches including Xbox consoles and Meta VR headsets. In addition to Ring, she leads Blink, Amazon Key, and Amazon Sidewalk in her current role. She spoke with us recently in her first public interview since becoming Ring CEO last year.

With GeekWire co-founder Todd Bishop; Audio editing by Curt Milton.

See omnystudio.com/listener for privacy information.

Transcript

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0:00.0

Liz Hamron has been CEO of Amazon's Ring business for almost a year as the successor in the role to Ring founder Jamie Siminoff,

0:09.0

but it's not the first time she's been involved in home monitoring and cameras. Earlier in her career, she led marketing at

0:15.0

DropCam, responsible for growing its user base before its acquisition by Google.

0:20.0

So DropCam, about 10 years ago, I had worked running the marketing and our subscription business.

0:26.1

And I honestly have some unfinished business from that time because we sold early to Google

0:32.1

and there was still so much we wanted to do.

0:33.9

So I feel like I get sort of come full circle 10 years later,

0:37.4

being able to work in a similar space on home monitoring products.

0:41.3

Unfinished business, like what?

0:43.0

Well, I think that this category has so much opportunity and there's so much opportunity for growth and we saw that 10 years ago.

0:50.0

I still see that now 10 years later of how do you help people know what's going on at home when they're not there and how do you build products and that's hardware, that software, that services, its sensors, and now with improvements in computer vision and AI there's still so

1:06.1

much more we can do to provide you with a really great information about what's

1:10.5

happening. But at times over the years this push to give users better visibility into their homes

1:15.6

has also raised issues for security and privacy.

1:19.6

This was reflected most recently in a 5.8 million dollar settlement involving

1:24.0

ring between Amazon and the Federal Trade Commission last year.

1:27.5

Hamrin describes this intersection of security, privacy, and features as a

1:32.2

major focus for the Ring team.

1:34.0

We really look at how do we provide privacy to our users and control over their data.

1:40.0

How do we secure our data and our accounts to make sure our system is very secure?

1:44.4

And then how do you ensure that there are tools to protect the privacy of your neighbors and those around you?

1:48.8

Before becoming the Ring CEO, Hamrin held technology and business leadership positions at companies including Microsoft,

...

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