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New Year's is here, and with it brings the possibility of change.

As one behavioral scientist put it, first starts are really powerful.

So as you head into 2023, LifeKit is a great resource to help you plan your life and tackle changes, both big and small.

Listen to the LifeKit podcast from NPR.

Hey, everyone, it's Guy here. Just a quick note to tell you that this episode is about Angie's List,

they are a financial supporter of NPR.

But we thought the story of how the company came to be was so interesting that we wanted to tell it to you.

So here it is.

People started calling you and you are the only person manning the phones.

I literally in like a hundred square foot office space.

Like, we didn't have a phone system. We had a phone.

And so when we needed a second line, we got a second phone.

So I do remember times when I'd be like sitting on the floor in the office,

literally like toggling between two physical phones with no hold button.

From NPR, it's how I built this.

A show about innovators, entrepreneurs, idealists, and the stories behind the movements they built.

I'm Guy Ross and on today's show, Angie Hicks and the story of building Angie's List.

And how it went from that 100 square foot office in Columbus, Ohio to a company that brings in 350 million a year.

So in the summer of 1995, Angie Hicks had just graduated from college in Indiana, which is where she's from.

And like a lot of college graduates, she was looking for a job.

...