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How I Built This with Guy Raz

Southwest Airlines: Herb Kelleher

How I Built This with Guy Raz

Guy Raz | Wondery

Business

4.831.1K Ratings

🗓️ 21 November 2016

⏱️ 35 minutes

🧾️ Download transcript

Summary

In 1968, competitors sued to keep Herb Kelleher's new airline grounded. After a 3-year court fight, the first plane took off from Dallas. Today Southwest Airlines operates nearly 4,000 flights a day. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Transcript

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0:00.0

Hey, Prime Members, you can listen to how I built this early and ad-free on Amazon Music.

0:07.0

Download the app today.

0:09.0

New Year's is here, and with it brings the possibility of change.

0:13.0

As one behavioral scientist put it, first starts are really powerful.

0:17.0

So as you head into 2023, LifeKit is a great resource to help you plan your life and tackle changes, both big and small.

0:24.0

Listen to the LifeKit podcast from NPR.

0:27.0

You were basically introducing these really low fares.

0:32.0

Were these airlines trying to match your prices?

0:35.0

Yes, in some cases they were.

0:37.0

And we told the public of Texas that you could fly at the lower fare.

0:42.0

But if you paid the higher fare, we would give you a free bottle of whiskey.

0:46.0

And so for a couple of months, we became the largest liquor distributor in the state of Texas.

0:52.0

From NPR, it's how I built this.

0:57.0

The show of innovators, entrepreneurs, idealists, and the stories behind the movements they built.

1:09.0

I'm Guy Ross, and on today's show, how an eccentric Texas lawyer turned a crazy idea into Southwest Airlines.

1:17.0

Now one of the biggest airlines in the world.

1:24.0

Could you just start by introducing yourself, Mr. Keller?

1:27.0

Make it herb, if you would.

1:29.0

Herb, please.

1:30.0

Okay, herb. Can you just say your full name?

1:33.0

This is herb, Keller Herb.

1:35.0

And you're best known as the founder of Southwest Airlines.

...

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