4.6 • 1.2K Ratings
🗓️ 20 October 2022
⏱️ 40 minutes
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0:00.0 | Hey, deserve listeners. |
0:00.9 | This is chapter three of my deep dive on apologies |
0:04.7 | and forgiveness. |
0:06.1 | In this episode, I'm gonna dive deep into the research |
0:09.4 | on the factors that contribute to apologies being effective. |
0:14.3 | What should one consider when they're trying |
0:16.5 | to provide an effective apology? |
0:19.0 | But first, I wanna analyze an apology by Bill Clinton. |
0:22.7 | Last chapter, I analyzed his first apology, |
0:26.8 | and this is his follow-up apology. |
0:29.6 | First, I wanna say to all of you that, |
0:33.8 | as you might imagine, I have been on quite a journey |
0:38.2 | these last few weeks. |
0:40.0 | This is a follow-up apology to his first apology. |
0:43.6 | His first apology was done, I think, |
0:45.7 | in haste to get out ahead of the press |
0:48.0 | after his grand jury deposition. |
0:50.0 | I think he predicted that eventually it would get out, |
0:52.6 | so he was trying to get out ahead. |
0:53.6 | And it seemed as though maybe he hadn't really thought |
0:55.8 | about the apology before providing it the first time. |
0:58.3 | I did give him a D grade, not because he didn't flunk, |
... |
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