Most people come to us to grow their business and say, hey, I want to grow my business.

Can you teach me how to hire great people?

I'm like, sounds fantastic.

How are you going to train them?

What's your training program look like?

If you're going to train all those people, how are you going to produce it?

How are you going to deliver an experience that is exceptional?

And if you're going to produce it, well, how are you going to sell it? What is it

going to look like? How are you going to create value that nobody else has and be unique? And if you've got

these great salespeople, how are you going to get them leads? So they all work backwards from this

idea of recruiting, hiring, and onboarding. If we don't have good leadership and good skilled

leadership that understands how to create capacity, manage their time, all the rest of it doesn't happen.

It just doesn't work very well.

So my advice, if anybody is willing to listen to a little bit, is to spend some time on that foundational stuff.

It's the dirty work.

It's the dirty work that makes a

clean life. Most people don't spend time there, so they're in a very reactive mode. They're always

putting out fires instead of having the systems and processes to not ever let a fire start in the

first place. Welcome to the Home Service Expert, where each week Tommy chats with world-class entrepreneurs

and experts in various fields like marketing, sales, hiring, and leadership to find out

what's really behind their success in business.

Now, your host, the Home Service Millionaire, Tommy Mello.

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