Hello and welcome to this brought to you by bonus episode I'm Charlie Herman.

We know that a lot of you are stuck inside right now and actually sorry we I'm recording

this in my living room instead of our studio at business insider and since producers Sarah

Wyman and Julia Press aren't here physically I've had to open a new production assistant.

Molly say hi.

She could be our mascot.

Anyway while we're working on new episodes we've been fielding your customer service questions

and product misplacement stories we've loved hearing from so many of you over the past couple

of weeks including some great posts in our Facebook group and emails about brands that are

making a mark in your lives especially now and speaking of that a couple of months ago we got

a customer service question from a listener poor guy's been unhold for a while now he was driving

back from an electronic music festival remember those live concerts anyway he had this very specific

craving thank you for calling customer service where we answer all your burning questions about brands

this call may be recorded for podcast purposes.

Hi it's brought to you by customer service can I have your name please?

It's Oren Dominique.

Hey Oren what can I help you with today?

Well I'm trying to get down to the history of Hidden Valley Ranch we were just at a big music festival

in Las Vegas and they had to shut it down due to high winds so we're on the bus ride back to

civilization and we started talking about all of the awesome you know snacks and stuff that we

had back at the house that we're going to console ourselves with and we started talking about

condiments and then everyone's mentioning what their favorite is you know ketchup mustard whatever

...