Building a High-Performance Team: Insights from a Multi-Million Dollar Home Services Powerhouse

The Home Service Expert Podcast

Tommy Mello

Business, Management

4.8 • 705 Ratings

🗓️ 10 September 2024

⏱️ 56 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

Chad Peterman is the president of Peterman Brothers Heating, Cooling & Plumbing, a family-owned, full-service HVAC & plumbing company located in Indiana. It was recognized as the 2019 Residential Contractor of the Year by Plumbing & Mechanical. He is also the host of the Can’t Stop the Growth Podcast.

In this episode, we talked about greenfield, networking, personnel management, operational metrics…

Transcript

Click on a timestamp to play from that location

0:00.0	when you're growing really fast, you can afford to make mistakes, right? You can hire a bunch of people and they not be the greatest people, but you're just stacking basically people to solve problems. And I think where we are now, where growth is a little bit slower is you've got to be a little bit more, you know, a little bit more strategic. You've got to be a little more dialed into your costs and what your
0:22.7	overhead looks like and kind of matching that to what you think the growth rate will be. And so for
0:28.2	us, it's really just been about getting a lot more efficient with our conversion rates, our
0:33.8	average tickets, our gross profit margins, all of those things this year for us
0:38.2	are better than they ever happen. And for me, focusing on those things ultimately lends itself
0:43.9	to a more profitable business, which is the exciting part. I think for us over the next three
0:48.9	years, it's really looking at, you know, really perfecting the greenfielding model.
0:53.0	Welcome to the Home Service Expert, where each week, Tommy chats with world-class entrepreneurs
0:58.6	and experts in various fields, like marketing, sales, hiring, and leadership, to find out
1:04.5	what's really behind their success in business.
1:07.7	Now, your host, The Home Service Millionaire, Tommy Mello.
1:19.2	Before we get started, I wanted to share two important things with you. First, I want you to
1:23.7	implement what you learned today. To do that, you'll have to take a lot of notes, but I also want you to fully concentrate on the interview. So I ask the team to take notes for you.
1:33.2	Just text notes, N-O-T-E-S, to 888-5-26-1299. That's 888-5-26-1299, and you'll receive a link to download the notes from today's episode.
1:48.0	Also, if you haven't got your copy of my newest book, Elevate, please go check it out.
1:52.9	I'll share with you how I attracted and developed a winning team that helped me build a $200 million company in 22 states.
1:58.8	Just go to elevate and win.com for slash podcast to get your copy.
2:03.3	Now let's go back into the interview.
2:05.5	All right, guys, welcome back to the home service expert.
2:08.5	I've got the one and only Chad Pederman here.
2:11.0	Chad is the president of Peterman heating, cooling, and plumbing.
2:14.8	A family-owned full service, ACHV plumbing company focused primarily on residential installation, service, and repair.
	...

Transcript will be available on the free plan in -197 days. Upgrade to see the full transcript now.

Previous episode | Next episode

Disclaimer: The podcast and artwork embedded on this page are from Tommy Mello, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of Tommy Mello and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.